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Welcome, Serviceblazer.

Together, we are building the premier destination for service and field service professionals.

Explore service and field service topics.

Transform your customer support with these helpful resources.

Learn valuable service and field service skills for free with Trailhead.

Follow guided learning paths and get hands-on learning for efficient customer service and field service.

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Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.


Field Service Preventive Maintenance

Track the installation, replacement, and periodic maintenance of your customers’ assets.


Service Cloud Efficiency

Drive profitability with customer self-service, mobile connectivity, and analytics.

Check out inspiring events — in person and online.

Catch all the excitement and inspiration from our events, while boosting your service and field service along the way.

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May 22-23 2024

Connections, the event to activate data and define your AI moment returns to Chicago and Salesforce+. Sign up today and you’ll receive 50% off two passes – one for you and a friend.

Dreamforce conference


September 17–19, 2024

Mark your calendars for an epic celebration of customer success and the most impactful event for your business.

Be part of the #Serviceblazer movement.