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Consider this a bit of a summer refresher on the business case for a CRM that runs on the cloud. Use it to prompt those discussions you’ve always been meaning to have with your boss, your sales team and those in IT

Hashtags don’t simply allow social media users to find the signal amid the noise, however. They are also a way to connect people and businesses based on content where they have shared interests.

Your worst-performing rep might feel like your personal burden at first. As you hone your coaching skills, however, you’ll find that turning them around will be incredibly fulfilling. On that point, we’re absolutely positive.

Here’s a quick overview of what the technology does and how it will allow you to crush your quota like never before.

Learn how to connect the dots between your website and a customer service experience that brings out the best in your team.

For companies that want to offer their customers a more comprehensive experience, it’s worth exploring potential collaborations with other businesses that share similar audiences and values.

We have the ability to always be in contact with our company and clients through text, email, social media, and other channels. But it doesn’t have to be that way.

Think of this as a checklist you or your customer service manager can use to offer new reps the best possible start with your company.

If you’re an entrepreneur thinking about partnering with an organization like Salesforce Ventures, here are three benefits to keep in mind to make sure you get the most from the potential partnership opportunity:

Successful marketing will always mean trying to innovate, work creatively and in ways that put you on the same page as your customers. Just find the right balance between connecting authentically and mere pandering. To thine own brand be true!