13-29 January, 2026
AI & Data in Action: Webinar Series
Real-world strategies that turn AI & Data into business success.
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On-demand
How to Power the Future of Field Service With Trusted AI and Data
October 2, 2024 • 01:00 PM UTC • 41 min
Learn how Salesforce Field Service Cloud can help enhance customer satisfaction and streamline field operations by automating scheduling, dispatching, and resource optimisation, while driving efficiency with trusted AI.
On-demand
Get to Know Service Cloud: Reimagine Delivering Customer Value With AI
October 2, 2024 • 10:00 AM UTC • 18 min
Discover why Salesforce Service Cloud is the #1 AI CRM for service, helping your team harness the power of trusted AI to increase customer satisfaction, deflect more cases, and maximize efficiency across all service touchpoints.
On-demand
Improving Children’s Services Outcomes with Smart Use of Data
October 2, 2024 • 10:00 AM UTC • 35 min
East Sussex County Council's exclusive session, 'Harnessing Data Analytics to Enhance Children's Services,' provides invaluable insights. Learn how councils identify trends, allocate resources effectively, and ultimately deliver better services.
On-demand
Get to Know Sales Cloud: Accelerate Sales Growth From Pipeline to Paycheck
October 2, 2024 • 09:00 AM UTC • 33 min
Discover how Salesforce Sales Cloud, the number one AI CRM for sales, can help you accelerate growth and speed up revenue by building and closing your pipeline faster with trusted, built-in AI and integrated sales data.
On-demand
Get to Know MuleSoft: How to Integrate All of Your Data + AI + CRM
October 1, 2024 • 01:00 PM UTC • 33 min
Discover how MuleSoft's unified platform can help you deliver intelligent customer experiences and accelerate AI and digital transformation initiatives by seamlessly integrating data, automating workflows, and reducing development costs.
On-demand
Get to Know Marketing Cloud: How to Get 30% More ROI
October 1, 2024 • 10:00 AM UTC • 32 min
Discover why Salesforce Marketing Cloud is the number one marketing platform, helping you increase marketing ROI by 30 percent with data, AI, automation, and analytics infused into every customer experience.
On-demand
Get to Know Salesforce Platform: How to Build AI Agents and Apps Fast
October 1, 2024 • 09:00 AM UTC • 28 min
Gain insights into how the Einstein 1 Platform, built on the #1 AI CRM, can help you easily create AI-powered apps and workflows that supercharge productivity, reduce costs, and deliver amazing customer experiences.
On-demand
Get to Know Data Cloud: Unlock Enterprise Data For Deeper Customer Relationships
September 30, 2024 • 01:00 PM UTC • 45 min
Discover how Salesforce Data Cloud unifies enterprise data and unlocks generative AI power to build superior customer relationships, eliminate data silos, and drive growth by bringing entire organizations together around the customer.
On-demand
Get to Know Commerce Cloud: How to Transform Insight to Action to Revenue
September 30, 2024 • 09:00 AM UTC • 33 min
Reimagine commerce to maximize revenue, elevate online shopping with conversational AI, and deliver truly personalized experiences with Salesforce Commerce Cloud.
On-demand
Vers une gestion efficace des subventions en Wallonie et à Bruxelles
September 20, 2024 • 11:00 AM UTC • 100 min
Discover how public bodies are successfully transforming grant management and citizen services using the customizable Salesforce platform, featuring a case study on the Brussels-Capital Region's CRM transformation.
On-demand
Eleve o Atendimento ao Cliente e Maximize o Service Cloud com o Order Support!
September 10, 2024 • 10:00 AM UTC • 29 min
Learn how to improve Customer Service and help agents work more agilely and simply with Service Cloud and Order Servicing, addressing the over 60% of call center calls related to order inquiries or modification requests.
On-demand
Welcome to the AI Enterprise | World Tour Essentials Tel Aviv 2024
August 5, 2024 • 03:12 PM UTC • 50 min
Gain insights from the Main Keynote from World Tour Essentials Tel Aviv to learn the five steps for transforming your organization into an AI Enterprise using live demonstrations of Einstein 1.