Define your data-driven marketing strategy by reviewing the latest trends on data, AI, and personalization from the 9th State of Marketing report and hearing major news from the Connections event.
Discover how technology can efficiently improve the experience of citizens, businesses, and government officials through better inspection management, faster application processing, and enhanced productivity in this insightful session.
Explore 2024 e-Commerce trends, the role of Artificial Intelligence, and how Salesforce Commerce Cloud and Order Management Solutions can improve your online performance.
Unpack insights from The Trust Imperative 4.0 report and better understand how the responsible adoption of GenAI can improve government service delivery and multiply citizen trust.
Learn how to solve client data management challenges, gain a single customer view, and leverage Customer Data Platforms and real-time personalization with Salesforce.
Learn how to prepare your digital marketing strategy for 2024 trends, focusing on customer loyalty and new programs, including Salesforce Loyalty Cloud and successful case studies, to address the high percentage of inactive loyalty program members.
Explore how AI, Data, and CRM can revolutionize citizen experiences, reduce costs, and save millions for Public Sector Organisations by deflecting calls and enabling seamless self-service in this Contact Centre Masterclass.
Learn how to digitalize and optimize the ordering process in the healthcare sector, avoiding manual, time-consuming workflows and reducing errors with a new IT solution implemented by Amgros, Salesforce, and Accenture.
Explore the challenges and successes of the 5 most sought-after WhatsApp use cases to expand your business and increase customer engagement on December 13th at 10 am.