13-29 January, 2026
AI & Data in Action: Webinar Series
Real-world strategies that turn AI & Data into business success.
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On-demand
Service Teams With AI Agents: Deliver Effortless Service With Agentforce
December 4, 2024 • 02:00 PM UTC • 60 min
Discover how new Salesforce Service Cloud innovations and Agentforce autonomous AI can unlock greater efficiency, reduce costs, and maximize the productivity of every service representative by enabling seamless collaboration.
On-demand
Field Service Teams With AI Agents: Infuse Data and AI Into Field Service
December 4, 2024 • 11:00 AM UTC • 36 min
Discover how new Salesforce Field Service innovations, featuring autonomous AI like Agentforce Dispatcher Agent, will maximize customer success and human productivity by enabling field teams with real-time data and always-on support.
On-demand
Sales Teams With AI Agents: Accelerate Growth, Pipeline to Paycheck
December 4, 2024 • 10:00 AM UTC • 26 min
Learn how innovative autonomous AI agents for Salesforce Sales Cloud, like Agentforce SDR and Agentforce Sales Coach, can partner with your sales team to maximize productivity, accelerate growth, and win in a new era of sales.
On-demand
Build and Govern Agentforce and AI Apps With The Salesforce Platform
December 3, 2024 • 02:00 PM UTC • 30 min
Discover how new Salesforce Platform innovations will help you build secure, scalable AI apps and custom AI agents using low code tools on a single platform to drive success and maximise employee success at low cost.
On-demand
Build Your Foundation For Autonomous AI With MuleSoft and Agentforce
December 3, 2024 • 11:00 AM UTC • 32 min
Leverage MuleSoft's integration, automation, and API management, alongside Agentforce, to build autonomous AI, seamlessly integrate data, and automate workflows for an enhanced customer experience.
On-demand
Marketers With AI Agents: Build Lasting Relationships That Drive Growth
December 3, 2024 • 10:00 AM UTC • 21 min
Discover new innovations for Salesforce Marketing Cloud, including AI Agents and Einstein Marketing Intelligence, that help connect teams, save time, and maximize ROI across all campaigns and channels.
On-demand
Humans With AI Agents: Deliver Customer Success Through Salesforce Data Cloud
December 2, 2024 • 02:00 PM UTC • 32 min
Discover how new innovations for Salesforce Data Cloud can unify your enterprise data to enable collaboration between people and AI agents, helping you build a complete view of every customer for success.
On-demand
Commerce Teams With AI Agents: Transform AI Insights Into Revenue
December 2, 2024 • 10:00 AM UTC • 50 min
Explore new AI innovation and agents for Salesforce Commerce Cloud and Unified Commerce to deliver unified customer experiences and maximise revenue at every touchpoint.
On-demand
Building resilience in times of crisis
November 28, 2024 • 08:00 AM UTC • 60 min
Access expert-led solutions for successfully navigating business challenges, managing data during a crisis, ensuring effective team management, and understanding AI dangers, all crucial for strengthening the Israeli economy and society.
On-demand
De digitalisering van het Agentschap Onderwijsdiensten
October 22, 2024 • 09:00 AM UTC • 53 min
Learn how the Agency for Educational Services successfully underwent an organizational transformation using a Salesforce-based CRM and integrated portal to manage nearly four thousand Flemish educational institutions and serve 200,000 school staff.
On-demand
Get to Know Tableau: Accelerate Business Success With Data, Analytics, and AI
October 3, 2024 • 01:00 PM UTC • 49 min
Discover the secrets of Tableau's unique approach to analytics and learn how innovative analytics and generative AI can help you solve complex business challenges in minutes without any technical skills needed.
On-demand
Supercharge Productivity with Slack and AI
October 3, 2024 • 09:00 AM UTC • 45 min
Uncover how Slack, the AI-powered work operating system, brings conversations, collaboration, and automation together with trusted AI that boosts productivity for every employee, right in the flow of work.