Connected Assets

Connected Assets lets you unlock peak asset performance with intuitive visualisation, predictive maintenance and optimisation.

It's a powerful solution to expand what Manufacturing Cloud can do.

End-to-end Asset Visibility

  • Connected Digital Asset See a digital representation of installed assets, their components, features and software. Configure action controls to enable direct interactions with the physical asset.
  • Asset Performance Monitoring An intuitive asset visualisation gives alerts driven by telemetry data for condition monitoring. Track and monitor key performance metrics, like asset condition, temperature, pressure, asset condition and more in one platform.
  • Actionable Telematics Framework Monitor and act on comprehensive telematics data in real-time. Enable business users to connect IoT events with conditions and actions, driving declarative orchestration for the events.

Unlock New Revenue Streams

  • Bring Asset data into the CRM Drive upsells with a 1:1 visual mapping of subscriptions, services and features turned on or available.
  • Turn data into revenue Drive new revenue streams with asset telematics data by creating meaningful offers and services that your customers will find valuable.
  • Innovate with new subscriptions or services. Iterate on new business models or revenue streams based on rich data in the CRM, such as past purchases or website interest.

Personalise Any Moment

  • Harmonise manufacturing data. Connect customer and asset data for consistent, up to date profiles at every touchpoint. Create personalised experiences and track lifetime value for both customers and assets.
  • Update any channel, anywhere, in real time. Harmonise and take action on telematics data at scale and across any channel with rule-based event frameworks.
  • Drive proactive service and maintenance. Predict upcoming maintenance, enhance selling opportunities, ensure one-visit resolution, boost customer satisfaction and drive revenue growth.

Connected Assets with Manufacturing Cloud

  • Use a purpose-built platform. Leverage the world’s #1 AI CRM to create customisable, predictive and hyper-relevant experiences, ready for you.
  • Accelerate your innovation. Focus your engineering resources on building value-add offerings and services, instead of starting from scratch.
  • Reduce technical debt. Reduce time to market and architectural complexity with a single, customisable platform built for your needs.
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Connected Assets FAQs

Connected assets software — including telematics data analytics — helps manufacturing businesses manage the data, connectivity and functionality associated with operating connected or software-defined assets.

The abundance of telematics data from assets can be incredibly lucrative for any manufacturing business. By bringing it into one platform and allowing customer-facing teams to act on it, manufacturing companies can turn this data into revenue, offering customised services for their customers.

The large volume of connected asset data can be overwhelming. By using analytics or AI tools to securely analyse this data and highlight critical information about assets or safety, you can strengthen relationships and drive revenue.