Deliver intelligent customer service

 
 

Smarter customer service conversations with your customers on any channel, anytime, anywhere

Transform your customers' experience with intelligent service conversations. From the contact center to self-service communities, social media and beyond, make your agents smarter and your customers happier by connecting them on one service platform. Learn how Service Cloud is making agents, managers, and mobile workers more productive and enabling them to create deeper more meaningful relationships with each and every customer. 

We work with companies across every industry and company size. Our customers are redefining success reporting, on average, a 35% increase in customer satisfaction:

+22% cost savings
+26% customer retention
+28% agent productivity
+31% faster case resolution

Source: Salesforce Customer Relationship Survey conducted 2014-2016 among 10,500+ customers randomly selected.  Response sizes per question vary.

Over 150,000 customers grow faster with Service Cloud

 

SMALL BUSINESS

MEDIUM-SIZED

ENTERPRISE

 

Deliver Intelligent Customer Service. Today.

 

Service Cloud Editions

 
Complete service CRM for teams of any size
£ 60
/user/month*
(billed annually)
Customizable CRM for comprehensive service
£ 120
/user/month*
(billed annually)
Unlimited CRM power
£ 240
/user/month*
(billed annually)
 

Recognition for Leadership & Innovation

 
 

See what Service on Salesforce is like with a guided tour.

The best way to see how Salesforce is revolutionising customer service is with a guided tour of Service Cloud. With the all-new guided tour, we can show you how Service Cloud shines in several common use cases and scenarios.