Deliver intelligent customer service
Smarter customer service conversations with your customers on any channel, anytime, anywhere
Transform your customers' experience with intelligent service conversations. From the contact center to self-service communities, social media and beyond, make your agents smarter and your customers happier by connecting them on one service platform. Learn how Service Cloud is making agents, managers, and mobile workers more productive and enabling them to create deeper more meaningful relationships with each and every customer.
We work with companies across every industry and company size. Our customers are redefining success reporting, on average, a 35% increase in customer satisfaction:
+22% cost savings
+26% customer retention
+28% agent productivity
+31% faster case resolution
Source: Salesforce Customer Relationship Survey conducted 2014-2016 among 10,500+ customers randomly selected. Response sizes per question vary.
Over 150,000 customers grow faster with Service Cloud
SMALL BUSINESS

MEDIUM-SIZED

ENTERPRISE

Deliver Intelligent Customer Service. Today.

Personalized service: Connect 1:1 at scale

Smarter support: Maximise agent productivity

Help customers help themselves

Insights across all your data
Service Cloud Editions
Professional
(billed annually)
Enterprise
(billed annually)
Unlimited
(billed annually)
Recognition for Leadership & Innovation


