Deliver intelligent customer service

Transform your customers' experience with intelligent service conversations. From the contact center to self-service communities, social media and beyond, make your agents smarter and your customers happier by connecting them on one service platform. Learn how Service Cloud is making agents, managers, and mobile workers more productive and enabling them to create deeper more meaningful relationships with each and every customer. 

We work with companies across every industry and company size. Our customers are redefining success reporting, on average, a 35% increase in customer satisfaction:

+22% cost savings
+26% customer retention
+28% agent productivity
+31% faster case resolution

Source: Salesforce Customer Relationship Survey conducted 2014-2016 among 10,500+ customers randomly selected.  Response sizes per question vary.