Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Read the Heathrow Airport story.
Customer Story

Heathrow to ease travel and grow revenue with agent-first experiences.

See how the airport will use AI to personalise experiences for 83 million passengers every year.
Formula 1 logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.

Explore all our customer stories.

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Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story

Freshfields rises to the digital challenge

Learn how greater personalisation, automation, and integration are helping the global law firm deliver an exceptional client experience
Thames Valley Police and Hampshire & Isle of Wight
Customer Story

Two U.K. police forces transform victim support for 5 million citizens.

Thames Valley Police and Hampshire & Isle of Wight Constabulary personalise digital support.
motorpoint customer story
Customer Story

Motorpoint scales up personalised marketing 300%

Learn how the company uses data and predictive AI to send more relevant, timely communications to customers and prospects.
Blockchain
Customer Story

Blockchain.com streamlines and accelerates onboarding

It was one of the industry’s biggest pain points, now it’s a dynamic, automated workflow. Find out how one financial services company gets customers trading faster and generating more revenue.
Vitality
Customer Story

Vitality Streamlines its Distribution Processes with Salesforce

Learn how partnering for success helped Vitality streamline its distribution processes.
rbc wealth management
Customer Story

RBC Wealth Management wows new clients with onboarding in 24 minutes.

RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Close Brothers Logo
Customer Story

Close Brothers Asset Finance and Leasing helps more SMEs realise their growth goals with Salesforce

Discover how the company’s Asset Finance and Leasing division is embracing digitalisation to simplify the lending process for thousands of SMEs.
Read the Northern Trains story.
Customer Story

Northern Trains builds stronger relationships with 1M+ passengers

Learn how Northern Trains halves the time to productivity and drives revenue growth with AI and automation
Read the Simplyhealth Story.
Customer Story

Simplyhealth cuts email response times by up to 90% to transform customer support.

Generative AI creates email replies for FAQs to give agents more time for complex work.
Team GB increases fan engagement by 46% ahead of Olympic Games
Customer Story

Team GB increases fan engagement by 46% ahead of Olympic Games

Learn how to make lifelong connections with your audience with personalisation
Customer Story

bp boosts service agent productivity with Einstein chat summaries.

bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.