Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Heathrow to ease travel and grow revenue with agent-first experiences.
See how the airport will use AI to personalise experiences for 83 million passengers every year.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalised service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Explore all our customer stories.
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Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalised journeys across brands, markets, and channels.
Customer Story
Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months.
Explore the feedback loops, fast fixes, and data improvements that helped reMarkable launch Agentforce quickly.
Customer Story
reMarkable makes their mark with agent-first service and IT help.
With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack.
Customer Story
With Agentforce, support from Endress+Hauser is even more precise — just like their products.
A supportive digital workforce will deliver accurate answers to over 47,500 questions a year.
Customer Story
SmarterPay drives 6x growth in payment processing
Salesforce helps SmarterPay scale faster with connected sales, service, and AI
Customer Story
AI Grid powers business growth with Salesforcee
Driving future success with automated email campaigns and better lead nurturing
Customer Story
Flip Computing gets ready for rapid growth with Salesforce
Micro-business reaches 27,000 users in 111 countries just six months after launching its creative coding tool for children and educators. With efficient, automated flows, the sky’s the limit.
Customer Story
Siemens takes lead response from days to minutes with Agentforce
Siemens uses Agentforce to qualify inbound leads, connect sellers with high-intent prospects, and give 14,500+ partners personalised, on-demand guidance.
Customer Story
Siemens simplifies complex customer journeys with Commerce Cloud
See how Siemens uses Salesforce Commerce Cloud to power personalised B2B buying experiences and process up to $10B in annual GMV.
Customer Story
Siemens’ Agentic Enterprise makes complex industrial buying self-service and engages every lead.
Siemens uses Commerce Cloud to bring complex industrial buying online and Agentforce to engage and qualify every inbound lead on demand.
Customer Story
Unified data unlocks global hiring at scale for the Adecco Group.
Data 360 harmonises candidate and client details into comprehensive profiles, powering real-time KPIs, smarter matching, and cross-region visibility.
Customer Story
Agentic prescreening helps the Adecco Group find top candidates fast.
Agentforce engages candidates as soon as they apply, capturing key details and surfacing top matches so recruiters can prioritise the strongest fits.
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