Automate customer service processes on the Salesforce platform using drag-and-drop tools.

Streamline the way customer service is delivered by using visual, point-and-click tools to design and deploy automated processes.

Design any process with drag-and-drop simplicity.

Design entire processes on Salesforce with a point-and-click interface that you can use to create and update records, log calls, send emails, integrate with third-party systems, and more.

Infuse processes in engaging customer and employee digital experiences.

Create a great customer service experience from self-service to the contact center by linking Lightning Components with processes designed in Salesforce.

Embed customer service processes anywhere.

Automate your business request approval process. Specify a sequence of steps that are required to approve a record, including whom to ask and what to do at each point of the process.

Make complex service processes simple.

Guide service agents and customers through processes with dynamic screens that adapt as they move through each step of the process.

Faster, smarter customer service starts with a free trial. (Yep, free.)

You can start delivering lightning-fast customer service in a few easy steps. Plus, access our Success Community to learn from other users, and more.