Service Cloud Pricing
Essentials
Service Professional
Enterprise
Unlimited
Essentials
Essentials
Service Professional
Service Professional
Enterprise
Enterprise
(billed annually)
Compare editions and top features.
Explore all features.
Support and success plans
Service Cloud Pricing FAQ
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
* This edition requires an annual contract. Monthly pricing available on Essentials edition.
This page is provided for information purposes only and is not warranted to be error-free, nor is it subject to any other warranties.
Start a free trial of the world’s #1 service solution. No credit card required. No software to install.

Service Cloud Pricing from Salesforce
All pricing plans include the following customer service tools: case management, Contact & lead management, web & email case capture, automatic case assignment & queue management, auto-response emails, escalation & routing, dashboards & reports, email integration, phone system integration, process automation, and mobile apps.
Lightning Professional: Complete service CRM
Lightning Enterprise: Customization, workflows & approvals, enterprise analytics
Lightning Unlimited: Unlimited customization, knowledge base, 24/7 support, online training
Related Searches
CRM: Salesforce CRM fosters better customer relationships, helping you save money and increase profits.
Sales Forecasting: Sales forecasting and analytics are some of the many powerful features that Salesforce CRM offers.
Sales Tracking Software: Robust sales tracking features help you analyze sales pipelines, perform win-loss analyses, and more.
Sales Content Management: Make sure your reps have easy access to winning sales materials, right within your SFA application.
Salesforce Reviews: Read honest reviews from real Salesforce customers.
Sales Contact Management: Salesforce CRM gives your entire company a 360-degree view of each of your customers with online contact management.
Mobile Customer Service: Mobile customer service solutions — so your customer can find help from any device, anywhere.
Customer Service Management Software: Maximize agent productivity with customer service management software from Service Cloud.
Social Customer Service: Social customer service solutions that will help your support agents deliver smarter social service.