CRM Solutions

Companies around the world are using Salesforce CRM solutions to deliver business success through better customer relationships. Salesforce.com's flagship CRM solution has proven to be a better alternative to traditional sales software, driving more sales success than other CRM products in the market.

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High user adoption, a complete suite of sales enablement tools, and robust customization supporting any sales process all make our sales CRM solutions the clear choice for managers, sales reps, and executives. Companies in every industry and geographic area use Salesforce CRM Sales to boost customer satisfaction, reduce expenses, and increase revenues.

Salesforce CRM solutions are perfect for businesses of any size and offer unique benefits, including:

  • Easy point-and-click customization, so your CRM solutions can support the way you sell
  • Real-time analytics that let your business make better decisions more quickly
  • Award-winning ease of use to foster company-wide adoption of business CRM
  • Award-winning results that that easy for all users to access

An effective sales organization is the key to a successful company. Salesforce.com's sales CRM products ensure that your sales teams work efficiently and keep revenues growing.

CRM Products for Sales

Salesforce.com's CRM solutions provide every sales rep with a complete customer view that is shared with support and marketing in real time. This approach makes our on-demand CRM solutions more effective for tracking and optimizing your pipeline, and ultimately helps you close more deals than you could with traditional business CRM products.

To successfully leverage business CRM, everyone on the extended sales team, from the newest junior rep to top executives, must gain fluency with your CRM product. That's why it's important to choose a CRM solution that is easy for anyone to use. Salesforce CRM's user interface is simple and intuitive, for the highest adoption rate of all CRM solutions in the industry.

  • Loved by reps. Sales reps need a CRM solution that makes their lives easier, not harder. Thanks to integration with popular tools like Microsoft Office and Outlook; fast, easy access online, offline, or via mobile devices; and a user interface rated "simple and intuitive" by PC Magazine, salesforce.com's CRM solution is the one every rep will love and use.
  • Critical for managers. Business managers need to have visibility into their sales reps' activities and pipelines. Salesforce CRM's powerful opportunity management, forecasting, and customization capabilities help sales managers stay confident that their team's productivity is always maximized.
  • Trusted by executives. Executives need fast, accurate insight into critical business issues. With customizable analytics, salesforce.com's CRM solutions provide real-time answers and business insight right inside the application, with a single click.

Although traditional CRM products may provide some features you're looking for (and many you don't need), they typically achieve unimpressive adoption rates by sales teams. With CRM solutions from salesforce.com, you get all the power of traditional business CRM and more, without the hassles of IT maintenance or the need to change your processes to fit the CRM system. With easy upgrades and customization, ours is the business CRM solution your sales and marketing organizations will love―and use. Put the power of cloud computing CRM solutions to work for your company.

Business CRM for Increased Sales

Salesforce.com's CRM solutions let businesses get the most out of their sales data. As business CRM that is both comprehensive and easy to customize, Salesforce CRM helps companies manage people and processes more effectively. Our CRM solution lets sales reps spend more time selling and closing deals, and less time on administration.

  • Lead Management. Companies can achieve greater sales success through better lead management and distribution across sales and marketing channels. Use Salesforce CRM solutions to track prospect inquiries and route qualified business leads to the right people. Give reps instant access to the hottest opportunities and ensure leads are never dropped or lost by using our CRM solution's powerful lead management features.
  • Opportunity Management. . Salesforce CRM provides a single location for updating deal information, tracking opportunity milestones, and recording all opportunity-related interactions, letting your sales team collaborate to close deals faster.
  • Account and Contact Management. Salesforce.com's business CRM solutions provide a 360-degree view of each customer. Your sales teams have instant access to in-depth knowledge of every account and contact, facilitating strong, lasting customer relationships and enabling better collaboration and communication across your organization.
  • Approvals and Workflow. CRM solutions from salesforce.com provide seamless workflow management and automation capabilities, allowing easy customization of your CRM products to match your organization's unique sales processes. The end result is the definition of CRM success: better control over routine activities, elimination of redundant tasks, an automated approvals process, and adherence to your business model.
  • Sales Forecasting and Pipeline. Salesforce.com's CRM solutions provide global, customizable forecasting capabilities, delivering clear visibility into your sales funnels and pipelines. Through accurate, timely revenue and demand forecasting, our business CRM products help sales reps increase pipeline, close more deals, boost profits, and better align expenses with revenue growth.
  • Reports and Dashboards. Customizable reports and dashboards give sales managers and executives instant access to the real-time data and analysis they need to run their business. Salesforce.com's CRM solutions also include at-a-glance dashboards that provide a consolidated up-to-the-second view of sales data.
  • Sales Content Management. With our business CRM solutions, your reps always have access to the most up-to-date and relevant documents for the opportunities they're working. Keep your best sales and marketing materials (such as competitive information, datasheets, presentations, or other corporate documents) in one easy-to-reach location. Reps can then use our CRM product's tagging, rating, and subscription features to quickly find and download the collateral they need.
  • Mobile. Salesforce CRM solutions help sales reps stay ultra-productive through instant access to important customer data via their BlackBerry, iPhone, or Windows Mobile device.

Whether you're a large enterprise or a small business, CRM is the right answer for empowering sales teams to compete and win in today's challenging economy. Follow the lead of 63,200 successful companies worldwide: Choose the world's best business CRM solutions from salesforce.com, the CRM products leader.

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