Creating Social Enterprises Based on Salesforce.com Foundation 1/1/1 Model

"The Salesforce grant enables NESsT to ‘turn up’ our use of the application, uniting our programs and staff throughout the world with the tools for a more precise record of activities, with information to evaluate and inform our planning processes and to strategically track and communicate our impact."

Lee Davis
Co-Founder and CEO of NESsT


Challenge
  • Static database could be accessed only on one computer based on ACT software
  • Setting up meetings over three time zones via emails and staff calendars undermined organization’s effectiveness
  • Reliance on numerous, disconnected spreadsheets to track key organizational information, from program statistics to fundraising planning
  • Manage expansion of NESsT Venture Fund from six countries in Latin America and Central and Eastern Europe to 10 nations in those regions by 2010

Solution
  • Deployed the 1/1/1 model of support from Salesforce 1% Time, 1% Equity and 1% Product
  • The Foundation donated 15 salesforce.com licenses to NESsT
  • The Turn It Up grant was channeled specifically into three areas of NESsT’s work: performance management, donor and client relations, and communications
  • Using the 1% Foundation model, salesforce.com donated employee time

Results
  • Provided a critical tool for managing nearly every aspect of NESsT operations and program activities
  • Donation of salesforce.com expert employee time enables NESsT to quickly capitalize on salesforce.com experience, skills and experience
  • Donation of salesforce.com product provides team with access to the full global database whenever and wherever they have an internet connection
  • ‘Turn It Up’ equity grant enables NESsT to build on the initial roll-out, better targeting fundraising efforts, communicating its message and mission more effectively, and systematically tracking and viewing performance indicators
 
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