Quickly summarise a patient’s medical history including prescription dosages, clinical encounters and social determinants to inform care decisions.
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Request summary of a patient/member including information on care plans, medications, clinical encounters, referrals, prior authorisations, care team details, assessments, SDoH and more
Objects Referenced
Patient/Member Account
Data Sources
CRM, Patient Record
Template Type
Flex
How to use
1. Navigate to patient/member account within Health Cloud
2. Click the Einstein window open
3. Select the prompt "Generate Patient Summary"
Availability
GA Oct. '24
Generate patient/member medication summaries including dosage, frequency and contraindications for easy reconciliation.
Objects Referenced
Patient/Member Account
Data Sources
CRM, Medication Related Entities
Template Type
Flex
How to use
1. Navigate to patient/member account within Health Cloud
2. Click the Einstein window open
3. Select the prompt "Generate Patient Medication Summary"
Availability
GA Oct. '24
Create personalised, timely emails to engage patients with appointment reminders and helpful care information.
Objects Referenced
Patient/Member Account
Data Sources
CRM, Referral Management Entities
Template Type
Flex
How to use
1. Navigate to patient/member account
2. Click the email icon
3. Within in the email window, click "Draught email with Einstein"
Availability
GA Oct. '24
Easily digitise healthcare assessments to transform industry-standard templates into actionable documents.
Objects Referenced
Assessments
Data Sources
CRM
Template Type
Flex
How to use
1. Navigate to "Assessments" within Health Cloud
2. Click "Draught Questions with Einstein" button
3. Upload assessment document
4. Click "Save & Activate" once the assessment has been digitised
Availability
GA now
Disclaimer: Salesforce pre-built Al solutions are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.
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