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What Is Artificial General Intelligence (AGI)?

This article, authored by two prominent Salesforce thinkers, explores AGI’s potential impact on our lives, including entertainment, relationships and the workplace. It also emphasises the need for responsible development and ethical frameworks to ensure AGI aligns with human values and benefits all of humanity.

Silvio Savarese and Peter Schwartz

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Salesforce Artificial Intelligence

Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Salesforce Platform. Utilise our AI in your customer data to create customisable, predictive and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department and industry with Einstein.

Sanjna Parulekar, VP of Product Marketing at Salesforce, discusses updates to Einstein Copilot that improve enterprise AI output and how customers can take advantage of out-of-the-box features to get up and running with generative AI straightaway.

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AI Built for Business

Enterprise AI built directly into your CRM. Maximise productivity across your entire organisation by bringing business AI to every app, user and workflow. Empower users to deliver more impactful customer experiences in sales, service, commerce and more with personalised AI assistance.

Salesforce ProGen — an AI language model trained on the largest protein database available — shows how generative AI can lead to potential solutions for addressing challenges in human disease and the environment.