Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer success with Agentforce 360 Platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
HGC powers the future of connectivity and communications with Salesforce
HGC is creating a streamlined digital experience for its customers, from pricing through to service.
Customer Story
Straight through to service success
Foh Chong Credit is building direct relationships with their customers all with the help of @salesforce! Check out what happened
Customer Story
PUMA Takes a Mobile-First Approach to Ecommerce
PUMA leverages the power of Salesforce to re-launch its mobile sites and speed past customer expectations. Read the case study!
Customer Story
Salesforce Journey Builder maps L’Oréal’s customer journeys across 28 brands
Big brands like L’Oréal go social to keep operations coordinated and have personal engagement with customers. Read about their Salesforce partnership today.
Customer Story
Sony tunes in customers with Salesforce Service Cloud
Sony tunes in customers with Salesforce Service Cloud which helps them improve their automation with efficiency and accuracy. Read more today.
Customer Story
Johnson Controls - Sales Cloud Customer Success Story
How Johnson Controls grew their business with the Sales Cloud in partnership with Salesforce. Explore more customer success stories today.
Customer Story
Coca Cola - CRM & Custom Apps Customer Success Story
Coca-Cola Germany is using Salesforce to serve its customers better with custom apps & mobile apps built on the Salesforce Platform. Read about it.
Customer Story
Collaboration helps GE Aviation bring its best inventions to life
GE Aviation's innovative new path involves building closer connections to customers and making products more socially connected.
Customer Story
Singapore Press Holdings Writes the Book on Effective Sales
Singapore Press Holdings (SPH) is one of Asia's leading media organisations, across print, digital, radio and outdoor. Using Salesforce, SPH’s sales team accesses customer insights instantly, enabling smarter selling and a seamless customer experience.
Customer Story
Orient EuroPharma accelerates expansion and dials up engagement with a new generation
Already successful across Asia, Orient EuroPharma aims to take its mission to enhance the health and beauty of its customers truly global. By turning to Salesforce enhanced visibility of its business supports expansion in B2B and B2C.
Customer Story
Schneider Electric powers a global workforce for a sustainable world.
Learn how Salesforce helps Schneider Electric become more predictive with each customer
Customer Story
Procter & Gamble division synchronises sales and service for customer satisfaction.
In an increasingly competitive global marketplace even giant corporations like Procter & Gamble need to make every dollar count. P&G Professional, its business cleaning division, is finding innovative ways to achieve more with less.
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