Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Fulbright University Vietnam Automates Student Services with Agentforce
Discover how Fulbright University Vietnam is using Agentforce to scale student support, streamline operations, and drive its next phase of digital transformation.
Customer Story
Mongolian Travel Startup Rara Avis is Revolutionising Seamless Journeys with Agentforce
By automating tour enquiries 24/7, Rara Avis Travel enhances customer experience and scales for global reach.
Customer Success with Data 360
Customer Story
AVPN's ImpactCollab: Fueling Philanthropy with AI
Agentforce AI empowers advisors, making philanthropy more efficient
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer success with Agentforce 360 Platform
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Globe Business Revolutionises Customer Service Efficiency with AI
Globe Business Revolutionises Customer Service Efficiency with AI
Customer Story
FairPrice Group makes every day a little better for customers with AI
See how Singapore’s largest retailer empowers customer service teams and improves efficiency with AI.
Customer Story
K.W. Metal Work increases sales and productivity with data and AI
Learn how this family-owned business has harnessed data to drive year-on-year growth.
Explore all our customer stories.
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Customer Story
CPF Board delivers quality & efficient services to Singapore citizens
Learn how data and CRM help Singaporeans and Permanent Residents make informed retirement decisions.
Customer Story
FPT Software improves data quality by 90% with Einstein AI
Find out how FPT Software achieved a 90% improvement in data quality, a 50% increase in captured contacts, and a 45% productivity improvement using Salesforce's AI and marketing automation solutions.
Customer Story
GovTech propels digital innovation in Singapore.
Learn how establishing a centre of excellence prepares agencies to implement software as a service.
Customer Story
Xero transforms service for more than 2 million customers
Xero was founded in 2006 to change the game for small businesses by providing accounting tools, information, and connections that help them thrive
Customer Story
United Tractors increases uptime for customers with Field Service
See how the business has increased the visibility and efficiency of its mobile workforce to resolve problems fast.
Customer Story
Converge ICT delivers fast and frictionless service with data and AI-driven operations.
Internet service and technology solutions provider solves problems faster using AI-powered responses.
Customer Story
PRISM+ reduces booking time by 95% with Salesforce to power expansion
Singapore-based consumer electronics company PRISM+ implemented Salesforce Field Service to more efficiently manage a rapidly growing team of air condition installation technicians.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sonak Group boosts year-on-year revenue growth by 70% with Einstein 1
Einstein 1 has contributed to 70% year-on-year revenue growth for three years in a row, and MuleSoft has increased speed to market by 66%.
Customer Story
Fisher & Paykel elevates service to match the luxury of its products.
Find out how the premium appliance brand has increased productivity while delivering more human-centric customer experiences.
Customer Story
Advantech accelerates its mission to enable an intelligent planet
Increased efficiency of sales and a 50% reduction in IT cycle time set Advantech up for future growth and innovation.
Customer Story
SIM transforms digitally to empower today’s workforce with new skills
Leading with a human centred design approach, SIM worked with Salesforce Professional Services to ensure that optimal customer experience guided technical design decisions.
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