For years, Companies are enabled by Salesforce Flow to create automations and update records across sales and service. Now, with Marketing Cloud Growth and Advanced Editions, marketers can leverage Salesforce Flow to guide customers through personalised campaigns. Watch this on-demand webinar to explore three ways marketers can utilise Flow to tailor their outreach. We’ll cover how Flow can assist marketers in:
- Responding to customers based on WhatsApp/SMS interactions
- Initiating abandoned cart journeys
- Reducing engagement for customers who are oversaturated
Featured Speakers:
- Joseph James, Associate Principal Solution Architect, Offprem Technology
- Ruth Bolster, Product Marketing Senior Lead, Salesforce
- Paul Shelley, Principal Technical Architect, Salesforce