Slackbot: The New Speed of Work is Here
In the Agentic Era, Slack isn't just how work gets done -- it's where AI works, for every employee. Join Marc Benioff and other leaders across Salesforce as they introduce you to the all-new Slack.
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On-demand
Agentforce World Tour Broadcast
May 29, 2025 • 02:00 AM UTC • 38 min
Join the Agentforce World Tour Broadcast to unlock the groundbreaking benefits of Agentforce, the world’s first suite of customisable agents and tools integrated with Salesforce, to boost growth and productivity.
On-demand
Future-Proofing Customer Engagement: Agentforce & Personalisation Use Cases
May 26, 2025 • 11:00 PM UTC • 51 min
Discover how the synergy of Salesforce Personalization, Data Cloud, and Agentforce can transform your customer engagement strategy and drive significant business growth through truly personalized experiences across every touchpoint.
On-demand
5 Tips for Getting Started with Data Cloud and Agentforce
May 8, 2025 • 04:30 AM UTC • 31 min
Learn useful tips from experts on how to kickstart your Data Cloud journey to power agents using unified, trusted data for better insights and more accurate outcomes.
On-demand
Put Your Digital Team to Work: Empower Agents to Take Action Anywhere
May 8, 2025 • 03:30 AM UTC • 46 min
Learn how to ensure your IT landscape is agent-ready with MuleSoft, a foundational component for agent action, and discover how to embed proactive agentic AI throughout your organisation.
On-demand
3 Practical AI Use Cases to Improve Your Seller Performance
May 7, 2025 • 04:30 AM UTC • 37 min
Watch this on-demand to learn how Agentforce can help you improve sales planning, coaching, and incentives, making AI more accessible for better sales performance while keeping your data secure, so you can find ROI faster than ever.
On-demand
Scale Your Growing Business with AI-Powered Agents
May 7, 2025 • 03:30 AM UTC • 53 min
Learn how Agentforce autonomous agents help sales and service teams scale efficiently by automating repetitive tasks so your team can close more deals, resolve cases faster, and drive growth.
On-demand
Unleashing Agentforce with Unified and Trusted Data
May 6, 2025 • 04:30 AM UTC • 39 min
Discover how Data Cloud's deep integration with Salesforce enables seamless data activation in Agentforce, helping you unify enterprise data, enhance your agent-first strategy, and deliver exceptional customer experiences.
On-demand
Next-Gen Banking & Wealth: Agentic AI & the Future of Client Engagement
April 30, 2025 • 06:30 AM UTC • 55 min
Discover how agentic AI and intelligent automation are driving the transformation of financial services, enabling firms to scale efficiently, automate complex tasks, and unlock growth with data-driven decision-making.
On-demand
Delivering AI-Powered, Connected Experiences
April 30, 2025 • 03:30 AM UTC • 47 min
Join us to discover how to supercharge your marketing, commerce, and service strategies with AI Insights, boosting engagement, improving retention, and driving revenue through smarter, personalised customer experiences and streamlined support operations.
On-demand
3 Ways Marketers can use Salesforce Flow to Reach Customers
April 24, 2025 • 04:30 AM UTC • 46 min
Discover how marketers can leverage Salesforce Flow with Marketing Cloud Growth and Advanced Editions to guide customers through personalized campaigns, respond to interactions, initiate abandoned cart journeys, and reduce oversaturation.
On-demand
Insights Revealed: Learn Why Customers Switch to Commerce Cloud
April 17, 2025 • 04:30 AM UTC • 32 min
Discover how leading brands like Black Rifle Coffee and Esprit chose Salesforce Commerce Cloud to scale their business, grow revenue, and increase efficiency with AI-driven agents and integrated CRM capabilities.
On-demand
Deliver Faster & Smarter Resolutions with Service Assistant by Agentforce
April 15, 2025 • 03:30 AM UTC • 40 min
Discover how Service Assistant, a new innovation within Service Cloud’s Agentforce, uses AI and real-time data to create personalised, multi-step action plans, helping agents resolve cases faster and significantly boosting customer satisfaction.