Learn how Salesforce Flow can help automate service processes, drive efficiency, and increase productivity across your service teams with a demo and deep dive into its capabilities.
Join this session to learn how to transform your customer channels, agent workspace, and supervisor experience into an AI-powered contact center and hear from industry analysts on planning, adopting, and finding value in AI.
Learn insights from analytics, IT, and business leaders about data management and decision-making, and discover tips to capture the full potential of your data in a rapidly changing AI landscape.