Agentforce World Tour Singapore
Sessions and Networking
All times listed in SGT.
Agenda subject to change.
9:00 a.m.–10:00 a.m.
Doors Open & Registrations
Pick up your badge and connect with peers over coffee. Get a glimpse of the day’s sessions, product demos, workshops, and hands-on learning at Campground.
10:00 a.m.–11:00 a.m.
Keynote room - Roselle Simpor Ballroom
Agentforce Keynote
Join us at the Keynote Stage to learn how Agentforce, the digital labour platform, brings humans & agents together to drive customer success on a unified, trusted platform.
11:40 a.m.–12:00 p.m.
Astro Stage - Roselle Simpor Ballroom
Tableau Next
Tableau Next is bringing agentic AI into every aspect of analytics. Join this session to understand our vision for agentic analytics and take a closer look at the Tableau Next roadmap.
11:40 a.m.–12:00 p.m.
Einstein Stage - Roselle Simpor Ballroom
Build an AI-Powered Financial Services Business in 2025
Explore the journey to becoming an agentic enterprise in financial services. Learn innovative strategies and technologies to drive efficiency, enhance customer experiences, and sustainable growth.
11:40 a.m.–12:00 p.m.
Codey stage - Roselle Simpor Ballroom
Sky High Tech: AI and Innovation in Airline Services
Hear from Singapore Airlines how they're using Salesforce to drive personalised customer experiences, enhance operational efficiency through digital transformation, and drive business impact.
12:10 p.m.–12:30 p.m.
Astro Stage - Roselle Simpor Ballroom
Maximise Employee Potential with Agentforce in Slack
Agentforce is revolutionising how we work. Learn how Slack is the work OS that harnesses the power of your people, agents, data, and apps to transform productivity for every line of business.
12:10 p.m.–12:30 p.m.
Einstein Stage - Roselle Simpor Ballroom
Tableau & Agentforce Deliver Agentic Analytics
Agentforce is transforming business with a limitless workforce and, together with Tableau, revolutionising analytics to be faster, smarter, and more impactful. Join us to see the future of analytics.
12:10 p.m.–12:30 p.m.
Codey stage - Roselle Simpor Ballroom
Revolutionising Customer Experiences with AI at Panasonic
Hear from Panasonic Asia Pacific Group how they're using Salesforce to drive personalised customer experiences, enhance operational efficiency through digital transformation, and drive business impact.
12:40 p.m.–1:00 p.m.
Astro Stage - Roselle Simpor Ballroom
Transforming Business with Enterprise General Intelligence
AI Research leaders share how Enterprise General Intelligence will transform the way businesses will operate and interact with their customers.
12:40 p.m.–1:00 p.m.
Einstein Stage - Roselle Simpor Ballroom
Unlock Agentic Productivity for Every Employee
Learn Slack best practices for automating work with apps, integrations, and custom apps built for business processes, to spur productivity across every line of business in our global enterprise.
12:40 p.m.–1:00 p.m.
Codey stage - Roselle Simpor Ballroom
How FairPrice Group Makes Every Day a Little Better for Customers
Hear from FairPrice Group how they're using Salesforce to drive personalised customer experiences, enhance operational efficiency through digital transformation, and drive business impact.
1:10 p.m.–1:30 p.m.
Einstein Stage - Roselle Simpor Ballroom
Path to Scale: Enabling an Agentic Workforce
Hear from Deloitte in an insightful panel discussion on the interconnected priorities essential for achieving scale, driving exponential growth and facilitating the adoption of an agentic workforce.
1:10 p.m.–1:30 p.m.
Codey stage - Roselle Simpor Ballroom
5 Tips to Get Started with Agentforce and Data Cloud
Unified, trusted, data is the foundation for Agentforce, leading to better insights and more accurate outcomes. Learn useful tips from our experts on how to kickstart your Data Cloud journey to power agents.
1:50 p.m.–2:10 p.m.
Astro Stage - Roselle Simpor Ballroom
Actionable AI: Automate Your Enterprise with MuleSoft & Agentforce
Hear how MuleSoft is laying the groundwork for AI and how integration, automation, and API management make it all possible.
1:50 p.m.–2:10 p.m.
Codey stage - Roselle Simpor Ballroom
How AI Can Make Every Seller Successful
Hear from Grab how they're using Salesforce to drive personalised customer experiences, enhance operational efficiency through digital transformation, and drive business impact.
2:20 p.m.–2:40 p.m.
Astro Stage - Roselle Simpor Ballroom
The Future of Marketing with Agentforce
Hear from marketing experts on how Agentforce transforms customer relationships across the full lifecycle. Discover new innovations and use cases driving growth.
2:20 p.m.–2:40 p.m.
Einstein Stage - Roselle Simpor Ballroom
MuleSoft for Agentforce - Transforming Hospitality
Understand how MuleSoft for Agentforce plays a crucial role in providing a seamless and personalised guest experience for the hospitality industry.
2.20 p.m.–2.40 p.m.
Codey stage - Roselle Simpor Ballroom
Scaling the Agentic AI Frontier with Accenture
Join Accenture to explore Agentic AI in action—enabling faster decisions, smarter operations, and client innovation at scale through real-world transformation stories.
2:50 p.m.–3:10 p.m.
Astro Stage - Roselle Simpor Ballroom
How to Establish Your Agentforce COE
Learn how to set up a Centre of Excellence (COE) for Agentforce, covering governance and multicloud strategies. Gain best practices for driving efficiency and scalability.
2:50 p.m.–3:10p.m.
Einstein Stage - Roselle Simpor Ballroom
Agentic Marketing at Electra
Discover how Electra uses AI to help reimagine marketing workflows and reach customers in more personalised ways.
2:50 p.m.–3:10 p.m.
Codey stage - Roselle Simpor Ballroom
Transforming Student Journeys: Admissions and IT Unite to Innovate with Salesforce
Hear from Kaplan how they're using Salesforce to drive personalised customer experiences, enhance operational efficiency through digital transformation, and drive business impact.
3:20 p.m.–3:40 p.m.
Astro Stage - Roselle Simpor Ballroom
Driving innovation in the Travel, Tourism and Hospitality industry
Stay tuned for more information about this session.
3:20 p.m.–3:40 p.m.
Einstein Stage - Roselle Simpor Ballroom
Drive Revenue Success with Revenue Cloud and Agentforce
Manage quote-to-cash on an integrated revenue platform. Power agent-assisted quotes, AI-generated contracts, efficient order orchestration and accurate billing — on any channel with any revenue model.
3:20 p.m.–3:40 p.m.
Codey stage - Roselle Simpor Ballroom
Unlock Peak Performance with Signature Success
Experience firsthand how our Signature Success Plan can drive your success to new heights and clear the path for your Agentforce transformation, helping you run at peak performance every step of the way.
3:40 p.m.–5:00 p.m.
Networking Break and Hands-on Experiences at the Campground
Get hands on with Agentforce Quick Starts and immerse yourself in live demos.
Hands-on learning, watch our product demos, and network with fellow peers.
