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Deliver modern experiences for producers and account managers on a flexible, client-centric platform so you can improve client retention. Unify siloed data, automate routine processes, and create work flows that support your business’ needs ー saving time and expenses. Increase efficiency with Agentforce to streamline operations using insurance brokerage management software designed for you to build upon.
What can you do with Financial Services Cloud for Insurance Brokerages?
Orchestrate every touch point across the client lifecycle for seamless connectivity on a single platform. Consolidate geographies and lines-of-business to provide a 360-degree client view. Boost efficiency by streamlining navigation and automating routine processes with AI.
Streamline account management.
Track and manage Broker of Record (BOR) agreements seamlessly in the client record enabling producers and account managers to instantly access and update BOR statuses across the brokerage.
View a comprehensive client profile in a single console that lets you personalise conversations and drive efficiency.
Orchestrate workflows across departments with templates for tracking required tasks and documents.
Deploy intelligent discovery processes for plan-year placement and request for proposal procedures (carrier RFP).
Consolidate employee benefits plan management.
Capture policy-header information and underlying plan data in a purpose-built data model with lifecycle business processes for renewing policies with the same or a different carrier and cancelling policies.
Capture employer paid rates for both fully-insured and self-insured plans with workflows to calculate premium, fees or fully-insured premium equivalent and expected revenue based on plan type.
Get the ease and efficiencies you need as you support multiple employer or employee contribution schedules on a single plan.
Simplify benefit tracking with intuitive user experiences for plan summaries and details. Standardise plan definitions across carriers using configurable templates that support ongoing updates to enhance data tracking, quality and client benchmarking.
Provide personalised service for property and casualty policies.
Maintain policy-header, participant, asset, coverages, limits, deductibles, and retention with a purpose-built data model. Manage policy versions with lifecycle business transactions for renewing policies with the same and different carriers, endorsing policies, and cancelling policies.
Improve the efficiency and effectiveness of your tracking when you convert email claims notifications to cases automatically and create claims.
Streamline commission processing and revenue tracking.
Utilise a library of reusable producer split definitions for initial and renewal terms, based on named producers or roles. Apply these definitions at the account level, with effective dates and automatically inherit them at the policy level. Easily update and reassign splits in bulk as producers or definitions change.
Process direct-bill commission statements with a flexible system that ingests carrier commission statements, matches them to brokerage policy records, determines producer splits, and calculates producer commission amounts and/or production credits.
Track expected revenue to compare with actual commission statements and identify revenue discrepancies.
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Financial Services Cloud for Insurance Brokerages Pricing
Financial Services Cloud for Insurance Brokerages includes 10 brokerage credits per user per month. Brokerage credits are shared across the organisation among Financial Services Cloud for Insurance Brokerage users. Additional brokerage credits available as add-ons at $10,000 per 1,000 brokerage credits.
Financial Services Cloud for Insurance Brokerages
The best of Salesforce for insurance brokers.
$0 add-on SKU with Financial Services Cloud
- Insurance Brokerage-Specific Data Models and Workflows using Sales Cloud and Service Cloud Enterprise Edition as a Foundation
- Single Pane of Glass for Producers and Account Managers
- Commission Processing and Revenue Tracking
Financial Services Cloud for Insurance Brokerages also includes everything in corresponding editions of Financial Services Cloud, Sales Cloud, and Service Cloud Enterprise and Unlimited Editions. For a comprehensive list of features, please visit our Financial Services Cloud Sales and Service pricing page, Financial Services Cloud Service pricing page, Financial Services Cloud Sales pricing page, Sales Cloud pricing page, and Service Cloud pricing page.
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Insurance brokerage FAQ
Insurance brokerage management software provides a complete view of the business including carriers, customers, policies, and lines of business. It supports critical account management processes like managing broker of record, quoting new business, and paying broker commissions.
Insurance brokerage management software helps brokerages to modernise operations on a unified platform that automates processes, reduces costs, deepens client relationships, and drives growth.
If you are currently using Financial Services Cloud, you can activate Financial Services Cloud for Insurance Brokerages in your existing organisation. If you are currently using Sales or Service Cloud, you can activate Financial Services Cloud right in your existing organisation and add Financial Services Cloud for Insurance Brokerages. If you aren't using Sales or Service Cloud, you can get started with our free trial here.
Choose the insurance brokerage management product that's right for you by evaluating the individual needs of your business. Consider if you need to track policy details for specific industries, manage commissions and revenue tracking, or provide great visibility across clients for producers and account managers. Salesforce Financial Services Cloud for Insurance Brokerages provides a platform that you can customise to your business needs.