Image of Salesforce Service, customer support Console within Service Cloud. Windows displaying a customer incident management dashboard.

What Is Customer Support?

When you show up for your customers, they’ll keep coming back for more. Try these proven strategies to help you deliver next-level customer support online, over the phone, or in the field.

Dig into our latest customer service research.

High-performing service organisations are using data and AI to generate revenue while cutting costs — without sacrificing the customer experience. Find out how in the 6th edition of the State of Service report.

Maximise your contact centre

Your contact centre should be a modern, omnichannel engagement centre that both agents and customers love. Learn how to maximise ROI with contact centre software built into your CRM, powered by AI and automation.