As customer expectations evolve, businesses will need to rely on field service agents to deliver quality products, services and customer experiences....
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Salesforce Connections 2018 has just wrapped up in Chicago. We’ve pulled out the highlights from the digital marketing, commerce and service event of the year.
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In today’s hyper-connected and data-driven world, consumers increasingly expect personalised, intelligent and seamless customer experiences. ...
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Eight successful startups share their advice on how to provide the best customer service, so you can keep more customers happy and grow your business faster....
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