Our top 5 insights from day one of Dreamforce: including the Opening Keynote, AI and ethics, the magic of 5G, and a chat with Apple’s Tim Cook.
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The retailers and brands keeping up with consumer-led trends are thriving in a constantly changing retail landscape. At Connections to You Sydney, we asked a panel of retail leaders to vote on which trends to watch and which could be ignored. ...
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Salesforce’s State of Service report found a gap between the channels customers want service on and the channels companies offer service on. In this animation, we explore the three channels customers expect service on....
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6 top lessons from Connections to You Sydney - including the importance of inclusive marketing, removing buyer friction, data -led marketing and much more. ...
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While some argue AI will cost people their jobs, leading businesses are using AI to enable staff to do more of the work they enjoy, and to do it better....
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With insights from more than 8000 global consumers and business buyers, the latest State of the Connected Customer Report reveals three key ways to improve customer engagement. ...
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