Salesforce EVP & GM Sales Cloud, Ketan Karkhanis explains why it’s never been a better time to work in sales – now that AI can augment the salesperson’s capabilities and free up time previously spent on admin tasks.

With Einstein onboard as co-pilot, sales leaders, salespeople and sales operations staff can connect the dots and solve top-of-the-funnel disconnects, raising the game for everyone on the team, and enhancing value creation. When trust, transparency and personalisation are achieved, AI becomes much more than a party trick.

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