How AI is revolutionising the approach to people and culture at Salesforce
Nathalie Scardino, Salesforce President and Chief People Officer explains how AI is boosting skills relevancy for Salesforce staff, improving employee experience and helping embed core values into the company culture.
Automation allows employees to focus on higher value tasks, creative work and problem solving to unlock innovation. For HR teams, features like self-service scheduling of interviews free up recruiters to spend more time with candidates or work on offer details.
However, as organisations increasingly augment workflows with agents and technology, it’s crucial that we bring employees along on the journey.
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Nathalie Scardino
President & Chief People Officer at Salesforce
Nathalie Scardino is President & Chief People Officer at Salesforce. She’s responsible for leading the Global Employee Success organisation, including leveraging AI to drive employee engagement, hiring and workforce planning, equality initiatives, and cultivating its award-winning, values-led culture. With more than a decade at Salesforce, Nathalie has played a vital role in key company milestones — accelerating the adoption of ethical AI to transform the employee experience, driving the company’s equality efforts forward with the Racial Equality and Justice Task Force, and widening pathways to meaningful careers in Technology.