Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

22 November 2022 | Aotea Centre

Registration is now closed.

Register Now

Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

22 November 2022 | Aotea Centre

Registration is now closed.

Register Now

Thanks for joining us in Auckland!

We can’t wait to see you at a future event.

We’re on your doorstep so come say hi at Salesforce Live Auckland!

We can’t wait to bring the best of Dreamforce (the world’s largest software conference in San Francisco, Sept. 2022) to Auckland with an unforgettable Salesforce Live series. Get ready to learn, be inspired and have fun connecting in person with like-minded, local Trailblazers.

Discover exciting new ways to build a more resilient business by increasing efficiency and productivity – all with the power of Salesforce Customer 360. Hear stories of Trailblazers overcoming their biggest challenges, get hands-on with the latest product innovations, catch major announcements, industry-leading speakers and so much more!

We can’t wait to bring the best of Dreamforce (the world’s largest software conference in San Francisco, Sept. 2022) to Auckland with an unforgettable Salesforce Live series. Get ready to learn, be inspired and have fun connecting in person with like-minded, local Trailblazers.

Discover exciting new ways to build a more resilient business by increasing efficiency and productivity – all with the power of Salesforce Customer 360. Hear stories of Trailblazers overcoming their biggest challenges, get hands-on with the latest product innovations, catch major announcements, industry-leading speakers and so much more!

A sample of the speakers

bringing the inspiration

Check back as we continue to add more speakers to our lineup.

Nigel Piper

Executive General Manager, Customer
Xero NZ

Marie-Claire Andrews

Head of Sales & Marketing
PaySauce

Liza Gunn

General Manager - Customer Service
NZ Post

Sarah Lukins

GM - Digital
Fisher & Paykel

Don’t miss a magic keynote featuring Xero

Discover how to drive business growth with magical customer experiences. Enjoy a jam-packed show featuring the inspiring customer story of Xero. Learn how they are growing relationships with their customers and partners to increase efficiency and drive success. Hear the latest innovation and sustainability announcements from Salesforce, be wowed by exciting speakers and celebrate our dynamic Trailblazer community.

Catch major announcements: Salesforce Customer 360

Catch major announcements: Salesforce Customer 360

Ready to create magical experiences? Meet Salesforce Genie: A Real-Time Platform for Customer Magic.

Bring the power of real-time data to the entire Customer 360, making AI more intelligent and automation more powerful. Discover new tools at our Campground and expert-led sessions to help you reduce costs, drive efficiency, make better business decisions and secure customers for life.

Venue Details

Aotea Centre
Tuesday, 22 November 2022
8:00 a.m.–12:30 p.m. NZDT

Map & Directions >

COVID-19 Entry Requirements: All attendees will be required to follow all COVID-19 health and safety protocols issued by Salesforce, the venue, and local health authorities.

On the day

Agenda subject to change.
All times listed in NZDT.

Our team is busy building an exciting program, so stay tuned for more updates.

8:00 a.m.–9:15 a.m.

8:00 a.m.–9:15 a.m.

Welcome Coffee, Registration & Salesforce Live Campground (Expo)

9:00 a.m.–10:00 a.m.

9:00 a.m.–10:00 a.m.

Keynote: It’s a New Day for Customer Magic!

Discover how to drive business growth with magical customer experiences. Be inspired by Xero, catch major Salesforce announcements, enjoy exciting speakers and so much more.

10:30 a.m.–11:00 a.m.

10:30 a.m.–11:00 a.m.

Breakout 1: Your Sales Playbook for Efficient Growth

We’re defining the future of sales technology to be digital-first, accelerated by hyper-automation and powered by AI and data. Come see the new Sales Cloud – your complete sales platform for efficient growth. And, hear from Marie-Claire Andrews, Head of Sales and Marketing at PaySauce, about how they use Sales Cloud to streamline lead and opportunity management to track and report conversion, resulting in an 87% year-on-year growth.

Location: Main Stage

10:30 a.m.–11:00 a.m.

10:30 a.m.–11:00 a.m.

Breakout 2: Securely Deliver the Future of IT, Today

Save time, reduce cost and do more with less. Join us to see how IT Trailblazer Nikki Rodrigues, Platform Manager at Chorus is securely unlocking data across the Customer 360, automating with low code and scaling.

Location: Breakout Room 2

10:30 a.m.–11:00 a.m.

10:30 a.m.–11:00 a.m.

Breakout 3: Scale Service Your Customers Love

Today, every customer service leader in every industry must do more with less. The key: reduce costs by creating connected, personalised experiences that scale — from the contact centre to the field. Learn how Liza Gunn, General Manager - Customer Service, NZ Post and her team have streamlined the service experience for their customers.

Location: Breakout Room 3

11:30 a.m.–12:00 p.m.

11:30 a.m.–12:00 p.m.

Breakout 4: Deliver Marketing Moments that Count and Learn 3 Profitable Ways to Triple-Digit Growth

Cookieless future. Tighter budgets. Marketers, we got this — thanks to CDP and Marketing Cloud. Learn how to future-proof your business to be profitable and sustainable. And hear how Sarah Lukins, GM - Digital of Fisher & Paykel, led digital transformation efforts that delivered triple-digit growth.

Location: Main Stage

11:30 a.m.–12:00 p.m.

11:30 a.m.–12:00 p.m.

Breakout 5: Accelerate the Future of Work with Slack

Slack is the Digital HQ for the most resilient companies in the new economy. Learn how Slack’s latest innovations drive productivity, efficiency, and value across Customer 360.

Location: Breakout Room 2

11:30 a.m.–12:00 p.m.

11:30 a.m.–12:00 p.m.

Breakout 6: Unlock Analytics Everywhere for Everyone

In uncertain times, data can be your guide. See how Tableau and CRM Analytics can surface insights across Customer 360, bring teams together, automate processes, and drive better decisions.

Location: Breakout Room 3

8:20 a.m.–12:30 p.m.

11:30 a.m.–1:00 p.m.

Trailhead Academy Sessions

Stop by the Trailhead Academy in the campground and join us for the following sessions, which will be running all throughout the day.

Get started with Customer Data Platform Powered by Genie

Discover the New Salesforce Associate Certification

How Salesforce Skills Programs Are Building Talent

11:45 a.m.–12:30 p.m.

11:30 a.m.–1:00 p.m.

Networking Lunch in the Salesforce Live Campground

Salesforce Live
is coming to a city near you.

We’re hitting the road and heading to Perth, Melbourne and Brisbane.
Invite your fellow Trailblazers and colleagues from across Australia and New Zealand.

Have additional questions about Salesforce Live?
Check out our FAQ page.

Perth

8 November
The Westin

Registration Closed

Melbourne

16 November
Crown Melbourne

Registration Closed

Brisbane

24 November
W Hotel

Registration Closed

We want to give a heartfelt thanks to our sponsors

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Dietary & Accessibility Requirements

Yes, Salesforce may share my contact information with sponsoring partners for marketing purposes.

Yes, I would like to receive updates regarding Salesforce Live Auckland via text messages.

By registering, you confirm that you agree to the Event Terms of Service and to the storing and processing of your personal data by Salesforce as described in the Privacy Statement.

This is a required field

This event includes light food and beverage (estimated value $60 NZD per person). By registering for this event, you certify your attendance complies with all applicable laws, rules, regulations, and government ethics policies of your agency, state, locality, and/or employer. We are pleased to accept payment for all or a portion of this event as permitted or required under your ethics laws and policies and can provide additional information or documentation upon request. We may disclose information concerning your acceptance of this invitation and attendance at the event to your employer and others for legal, regulatory, or compliance purposes.

Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

Thanks for joining us in Auckland!

We can’t wait to see you at a future event.

We’re on your doorstep so come say hi at Salesforce Live Auckland!

A sample of the speakers

bringing the inspiration

Don’t miss a magic keynote featuring Xero

Don’t miss a magic keynote featuring Xero

Catch major announcements: Salesforce Customer 360

Catch major announcements: Salesforce Customer 360

Venue Details

On the day

Salesforce Live
is coming to a city near you.

We want to give a heartfelt thanks to our sponsors

Register Now for Salesforce Live Auckland

Thanks for joining us in Auckland!

We can't wait to see you at a future event.

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

Salesforce Live

Auckland

Kia ora Trailblazers, it’s a new day for customer magic

Thanks for joining us in Auckland!

We can’t wait to see you at a future event.

We’re on your doorstep so come say hi at Salesforce Live Auckland!

A sample of the speakers

bringing the inspiration

Don’t miss a magic keynote featuring Xero

Don’t miss a magic keynote featuring Xero

Catch major announcements: Salesforce Customer 360

Catch major announcements: Salesforce Customer 360

Venue Details

On the day

Salesforce Live is coming to a city near you.

We want to give a heartfelt thanks to our sponsors

Register Now for Salesforce Live Auckland

Thanks for joining us in Auckland!

We can't wait to see you at a future event.

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce Live
is coming to a city near you.