Thanks for joining us in Auckland!

We can’t wait to see you at a future event.

 

We’re on your doorstep so come say hi at Salesforce Live Auckland!

 
 
 

A sample of the speakers

bringing the inspiration

 
 

Nigel Piper

Executive General Manager, Customer
Xero NZ
 

Marie-Claire Andrews

Head of Sales & Marketing
PaySauce
 

Liza Gunn

General Manager - Customer Service
NZ Post
 

Sarah Lukins

GM - Digital
Fisher & Paykel
 
 
 
 
 
 

Venue Details

Aotea Centre
Tuesday, 22 November 2022
8:00 a.m.–12:30 p.m. NZDT
 
COVID-19 Entry Requirements: All attendees will be required to follow all COVID-19 health and safety protocols issued by Salesforce, the venue, and local health authorities.
 

On the day

Agenda subject to change.
All times listed in NZDT.
Our team is busy building an exciting program, so stay tuned for more updates.
 
Welcome Coffee, Registration & Salesforce Live Campground (Expo)
 
Keynote: It’s a New Day for Customer Magic!
Discover how to drive business growth with magical customer experiences. Be inspired by Xero, catch major Salesforce announcements, enjoy exciting speakers and so much more.
 
Breakout 1: Your Sales Playbook for Efficient Growth
We’re defining the future of sales technology to be digital-first, accelerated by hyper-automation and powered by AI and data. Come see the new Sales Cloud – your complete sales platform for efficient growth. And, hear from Marie-Claire Andrews, Head of Sales and Marketing at PaySauce, about how they use Sales Cloud to streamline lead and opportunity management to track and report conversion, resulting in an 87% year-on-year growth.

Location: Main Stage
 
Breakout 2: Securely Deliver the Future of IT, Today
Save time, reduce cost and do more with less. Join us to see how IT Trailblazer Nikki Rodrigues, Platform Manager at Chorus is securely unlocking data across the Customer 360, automating with low code and scaling.

Location: Breakout Room 2
 
Breakout 3: Scale Service Your Customers Love
Today, every customer service leader in every industry must do more with less. The key: reduce costs by creating connected, personalised experiences that scale — from the contact centre to the field. Learn how Liza Gunn, General Manager - Customer Service, NZ Post and her team have streamlined the service experience for their customers.

Location: Breakout Room 3
 
Breakout 4: Deliver Marketing Moments that Count and Learn 3 Profitable Ways to Triple-Digit Growth
Cookieless future. Tighter budgets. Marketers, we got this — thanks to CDP and Marketing Cloud. Learn how to future-proof your business to be profitable and sustainable. And hear how Sarah Lukins, GM - Digital of Fisher & Paykel, led digital transformation efforts that delivered triple-digit growth.

Location: Main Stage
 
Breakout 5: Accelerate the Future of Work with Slack
Slack is the Digital HQ for the most resilient companies in the new economy. Learn how Slack’s latest innovations drive productivity, efficiency, and value across Customer 360.

Location: Breakout Room 2
 
Breakout 6: Unlock Analytics Everywhere for Everyone
In uncertain times, data can be your guide. See how Tableau and CRM Analytics can surface insights across Customer 360, bring teams together, automate processes, and drive better decisions.

Location: Breakout Room 3
 
Trailhead Academy Sessions

Stop by the Trailhead Academy in the campground and join us for the following sessions, which will be running all throughout the day.

  • Get started with Customer Data Platform Powered by Genie
  • Discover the New Salesforce Associate Certification
  • How Salesforce Skills Programs Are Building Talent
 
Networking Lunch in the Salesforce Live Campground
Sponsored by Salesforce Commerce Cloud.
 

Salesforce Live
is coming to a city near you.

We’re hitting the road and heading to Perth, Melbourne and Brisbane.
Invite your fellow Trailblazers and colleagues from across Australia and New Zealand.
 
Have additional questions about Salesforce Live?
Check out our FAQ page.
 
 

Perth

8 November
The Westin
 

Melbourne

16 November
Crown Melbourne
 

Brisbane

24 November
W Hotel
 

We want to give a heartfelt thanks to our sponsors

 
 
 
 

Thanks for joining us in Auckland!

We can't wait to see you at a future event.