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Agentforce World Tour Auckland

Agenda

Sessions and Networking

All times listed in NZDT.
Agenda subject to change.

8:00 a.m.–5:00 p.m.
Main Entrance
Registration

Registration begins from 8:00 a.m. and will be open all day. Please bring a government-issued ID to ensure smooth check in on the day.

8:00 a.m.–9:30 a.m.
Campground
Morning Tea

After registration, join us in the Campground for morning tea and networking before starting your day!

9:00 a.m.–9:30 a.m.
Breakout A
How to Scale Faster with Connected Data

Want to take your business to the next level? See how data, AI, and a connected platform can scale your sales, marketing, and service teams, and hear how realestate.co.nzOpens in a new window use Salesforce to grow fast.

Topic/Industry: Small Business
Customer: realestate.co.nzOpens in a new window

9:45 a.m.–10:15 a.m.
Breakout A
Build an AI-Enabled Enterprise with APIs

Explore the fundamentals of event-driven architectures with MuleSoft to simplify AI integration and enable intelligent data analysis, predictive insights, and automated decision-making in real time.

Topic/Industry: MuleSoft

10:30 a.m.–11:45 a.m.
Keynote Room
Keynote: Welcome to Agentforce World Tour: Humans with Agents Drive Customer Success Together

Join Hamish Miles to discover how Salesforce empowers businesses to bring together humans with agents to drive customer success together using Agentforce.

12:00 p.m.–1:00 p.m.
Campground
Lunch

Enjoy lunch provided and network or relax in the Campground. If you have any dietary requirements, please note this when you register.

1:00 p.m.–1:30 p.m.
Keynote Room
Data Cloud: The Essential Foundation for AI-Driven Success

Unlock your data for enhanced customer experiences and trusted AI. Discover how Data Cloud drives impactful use cases, boosts ROI, and get practical tips to kickstart your Data Cloud journey.

Topic/Industry: Data

1:00 p.m.–1:30 p.m.
Breakout A
Slack: The Future of Human-Centric, Agents-Powered Work

AI is fundamentally changing how we work. Harness the combined power of people, data, apps, AI, and agents in Slack, the conversational interface that transforms productivity for every line of business.

Topic/Industry: Small business, all
Customer: McLeod Cranes

1:50 p.m.–2:20 p.m.
Keynote Room
Humans with AI Agents Deliver Effortless Service

Collaborate with your new AI agent from first contact to final resolution on any channel. Explore our innovations on the most complete platform from self-service to the contact centre to the field. Hear how Stats NZ are optimising their field collections with Salesforce.

Topic/Industry: Service
Customer: Stats NZ

1:50 p.m.–2:20 p.m.
Breakout A
Experience the New Tableau

Drive action with AI-powered data and analytics in the flow of work.

Topic/Industry: Business & IT
Customer: MediaWorks

2:40 p.m.–3:10 p.m.
Keynote Room
Accelerate Growth, Pipeline to Paycheck

We’re in an AI selling revolution. How will sales organisations transform to keep up? Discover how to boost productivity and augment your sales team today and tomorrow with the #1 AI CRM.

Topic/Industry: Sales
Customer: Parkable

2:40 p.m.–3:10 p.m.
Breakout A
Marketing Excellence: AI and Data Innovations for Building Customer Loyalty

Learn how AI and data innovations are transforming how customer relationships are built, from ads to advocacy. Hear from marketing leaders and explore a powerful success story from Fisher & Paykel Appliances.

Topic/Industry: Marketing
Customer: Fisher & Paykel Appliances

3:30 p.m.–4:00 p.m.
Keynote Room
Agentforce: Build the Future with AI Agents

Join us to see how Agentforce agents are empowering employees and driving customer success. Hear the latest announcements and see how customers are building, testing, and supervising AI agents easily.

Topic/Industry: All

4:00 p.m.–5:00 p.m.
Campground
Networking

Connect and exchange ideas with fellow Trailblazers at the end of the day.

Agentforce

8:30 a.m.–4:30 p.m.
Campground
Quick Start Agentforce

Visit Quick Start Agentforce in the Campground to get hands-on and build your first Agent in 20 minutes.

Quick Start is a self paced Trailhead Module.

8:30 a.m.–4:30 p.m.
Campground
Agentforce Consultations

Build your first Agent in 25 minutes through a personalised one-on-one experience, and walk away with your first agent in a demo org to continue exploring and share with you team.

Agentforce Consultations are located in the Campground. Head to the Visitor Centre in the Campground to secure your spot.

A sign that reads Agentforce, humans with agents drive customer success together.

Your AI journey starts at Agentforce World Tour Auckland.