World Tour Essentials Melbourne

FAQ

Event information

Salesforce World Tour Essentials Melbourne will take place on Thursday, 13 June 2024, between 8:00 a.m. and 5:30 p.m. AEDT.

Melbourne Convention and Exhibition Centre (MCEC)
1 Convention Centre Pl, South Wharf VIC 3006
Directions via Google Maps: https://maps.app.goo.gl/drynrZpWdEUsYmpF9, or visit the MCEC website for more information.

World Tour Essentials will take place in Bays 15-18, and the Plenary Theatre 2.
There will be signage throughout the venue to help you navigate Salesforce World Tour Essentials Melbourne.

Subject to our prior approval, yes, your child may attend the event under your supervision for the duration of the event. Please email us prior to the event at apacevents@salesforce.com and we will advise of any special information you need to be aware of (such as location of feeding rooms, any service of alcohol to avoid and publicity release requirements).

Stay tuned for more information.

Registration

The event is complimentary, excluding parking.

Registration includes access to the Keynote, breakout sessions, Campground and networking reception. Food and beverages will be provided and also available to purchase throughout the day.

You will receive your e-ticket via email or SMS (provided you opt-in to receive event updates via your mobile during registration) the morning of the event.
When you arrive at the venue, showing your e-ticket on your mobile device will allow for speedy entry. If you do not have it available or did not receive it, you will still be able to check in.
Your e-ticket is also inside your original confirmation email.

Please email apacevents@salesforce.com if you would like to change or cancel your registration. Please note that registrations are non-transferrable.

Please check your SPAM folder or pull up the link on your original confirmation email. On the day, see an Ambassador or visit the registration help desk if you are still unable to locate your e-Ticket and they will be happy to help.

Venue information

Yes it is! Please click here to be taken to our World Tour Essentials Melbourne Accessibility guide. This guide will walk you step-by-step throughout the day, and it is screen reader compatible.

You can request accessibility accommodations and services when registering for World Tour Essentials by indicating that you have accessibility requirements on the form. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.

Please submit your request by Thursday, 30 May 2024. Requests are honoured to the maximum extent possible.
Alternatively, please email us at apacevents@salesforce.com at any time with any needs.

Please see the full scope of accessibility features offered by the MCEC here, under the “Information for Visitors” section. The space offers Braille signage throughout, wheelchair access and hire, and wide seating. Guide and assistance dogs are welcome in all areas of the building.

There is a step-free ramp at the main entrance of the MCEC, just off the car drop off lane. The venue is located all on one floor, so no need to worry about steps, escalators, or lifts.
If travelling via car and parking at the venue, lift access is available between the parking and venue levels.

Yes, the MCEC provides accessible car park spaces. Park in areas 8 or 9 for the most convenient access to Campground. Additionally, all surrounding car parks nearby are also wheelchair accessible.

There are accessible toilets, ramps and lifts throughout the venue, including lift access from the car parks.

There are a limited number of wheelchairs that can be loaned to you for the day on a first-come, first-served basis. There is also a wider wheelchair available if required.

If you’d like to hire a wheelchair, call the MCEC Customer Service team on +61 3 9235 8000 or email them at enquiries@mcec.com.au.

Male, female, gender neutral and accessible toilets are located throughout the Campground and the MCEC.

Yes. Priority seating is available in the Keynote and breakout spaces. You can request this service and others when registering by indicating that you have accessibility requirements.

If you require reserved seating in the Keynote, please plan to arrive 30 minutes before the Keynote begins.

MCEC is guide dog friendly, and welcomes any registered assistance dogs into all areas of the building.

Yes, you can request an auxiliary aid or AUSLAN sign interpreter (subject to notice and availability) when registering for World Tour Essentials by indicating that you have accessibility requirements. A representative will reach out to discuss your needs to make sure your experience on site is enjoyable.

If you need an escort on the day, please let us know at the registration help desk and we will be happy to help you navigate to your destination.

There are power outlets located throughout the venue. Feel free to charge wherever and when needed.

During the event, Salesforce employees and event staff will able to assist with accessibility requests at the registration help desk. Event and MCEC staff will also be able to answer accessibility questions.
Additionally, you can email apacevents@salesforce.com with any questions.

We will have a lower height table at registration. If you would like access to lower hight tables in other areas, you can request this, and anything else you may need, when registering for World Tour Essentials by indicating that you have accessibility requirements.

During the event, Salesforce employees and event staff will able to assist with accessibility requests at the registration help desk. Event and MCEC staff will also be able to answer accessibility questions.
Additionally, you can email apacevents@salesforce.com with any questions.

Additional information

It’s our priority to ensure a safe environment for everyone attending World Tour Essentials. As such, we’re implementing security scanning measures for attendees, including bag checks and metal detectors. Small and large suitcases are not permitted into the event, but cloakroom facilities will be available at the MCEC Information Centre.
In addition, attendees will be required to provide Government issued ID (physical or digital) to gain entry to the event.
If you see something, say something. Call the National Security Hotline on 1800 123 400.

Please contact a member event staff who can raise a first aid response. First aid teams can respond anywhere onsite.

We believe our community should be truly open for everyone. As such, we are committed to providing a friendly, safe, and welcoming environment for all, regardless of gender, sexual orientation, disability, ethnicity, or religion.
Our code of conduct outlines our expectations for participant behaviour, as well as the consequences for unacceptable behaviour.

We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realise a safe and positive conference experience for everyone.