Accelerate work with AI and automation.
Automate routine tasks, integrate your other tools, and speed up the flow of work. Tap into workflows to increase productivity for everyone, powered by generative AI in Slack.
Simplify work and boost productivity.
Automate tasks and integrate apps with Slack to make work easier and more pleasant.
Empower everyone with automation.
Workflow Builder
80% of Slack workflows are built by non-developers* to smooth out bumpy processes for their team.
* Source: Salesforce FY23 Customer Success Metrics Global Report
Automate everyday tasks like sharing updates, and streamline processes from approvals to feedback.
Assemble, copy, and re-use modular building blocks from existing workflows to drive team productivity.
Connect your everyday apps.
App integrations
From your calendar to Workday, automate anything to centralise actions and notifications in Slack.
Choose your favourite AI from across the Slack ecosystem including ChatGPT, Claude, and more.
All of your apps connected into your flow of work has an added benefit: increased adoption and ROI across your full tech stack.
Automate away pesky processes.
Low-code Slack apps
Combine workflows and apps to give people time back in their day to do the work that drives results.
Make work simpler with low-code bots that help you find answers, share reminders, or update statuses.
Build simple triggers with emojis, workflows, and quick responses that power productivitity, in both Slack and other apps.
Extend the impact of the world's #1 CRM with the power of Slack.
Knowledge and Search
Share ideas, make decisions, and move work forward with the right data and people together in Slack.
Connection and Collaboration
Build internal and external alignment by working with partners and customers right in Slack.
Slack Platform
Power productivity on a secure, flexible platform that people will actually enjoy using.
Slack for Departments
Connect Slack with your CRM data from sales and service to marketing and more to better connect with customers.
Slack for Industries
Slack makes all kinds of work seamless, to help teams in any industry boost productivity.
We have around seven legacy airline systems that we need to get a flight off the ground. Flight systems don't generally work well with other systems. But with Slack’s powerful API, we can stream updates from our legacy systems straight into Slack.
Angelo Maria BerbanoDirector of Operations Systems, Cebu Pacific Air
Get the most out of Slack with thousands of partner apps and experts.
Learn new skills with free, guided learning on Trailhead.
Keep up with the latest productivity trends, insights, and conversations.
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Talk to an expert.
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Watch a demo.
See how Slack seamlessly integrates with the Salesforce Customer 360 experience.
Automation and AI FAQ
Automation in Slack helps improve team performance in every line of business. With AI-ready workflows, Slack customers can automate administrative tasks like weekly stand-ups and approvals to free up time for more strategic or creative work.
Slack workflows are a central part of the automation process. They’re easy to create with many no- and low-code options. Slack customers use workflows to do things like manage scrum activities, communicate within sales and service departments to increase customer satisfaction, and more.
Slack integrates with over 2,600 apps including deep integrations with Salesforce’s Customer 360 solutions. These integrations unlock the power of customer data and insights for all your lines of business, and you can connect all the enterprise apps your teams uses in one click via the Slack app directory.
The State of Work 2023 report surveyed over 18,000 workers. The results found that people adopting AI are 90% more likely to report higher levels of productivity yet, just 27% of companies currently use AI tools to help increase efficiency. Slack’s AI strategy gives companies the power to leverage their historical knowledge alongside generative AI to help increase productivity and drive decision making.
