More marketing power to you, in Slack.

Build trusted customer relationships and optimise campaigns with apps that integrate the data insights, lead gen tools, and campaign management functions of Marketing Cloud, right into Slack.

 

Digital Command Centre

Monitor automation activity in Marketing Cloud and course-correct on campaigns.

Account Engagement

Give sales reps customised, automatic notifications on real-time prospect activity.

Intelligence Insights

Share campaign dashboards with partners to make timely, data-driven decisions.
 

Digital Command Centre For Slack App

Course-correct on campaigns, early and often.

The Digital Command Centre for Slack app provides teams with a complete view of Salesforce campaign activity.

 

Keep track of activity across Marketing Cloud.

Marketing teams get the big picture view of activities and performance. The app provides critical alerts, so teams can adjust processes and automations when needed.

Set rules to prevent problems.

Use prebuilt Marketing Cloud workflow rules or create your own custom rules to identify issues, such as slow automation runtime, before they negatively impact campaigns.

Make alerts work harder.

The Digital Command Centre for Slack app defines actions around an alert, such as creating a dedicated channel, opening a ticket, or investigating the alert in Marketing Cloud.

Coming Soon

 
 

Account Engagement For Slack App

Customers win when sales and marketing collaborate.

The Account Engagement for Slack app, powered by Pardot, helps marketers drive more pipeline and empower sales teams.

 

Support account-based, cross-team unity.

The Account Engagement for Slack app helps unify marketing and sales teams around key accounts. When teams collaborate in account channels, they can more easily move opportunities forward.

Alert sales on hot leads.

Notify the sales team in real time when prospects and customers engage with a marketing asset, like a resource download or a free trial request.

Set sales teams up for success.

Customise notifications to provide sales teams with customer insights they can act on. This account-specific context helps reps close deals faster.
 

INTELLIGENCE INSIGHTS FOR SLACK APP

Share intel and make better decisions.

Marketing leaders and partners can monitor campaigns with Intelligence Insights for Slack, powered by Datorama.

 

See a dashboard, comment on a dashboard.

Now teams can view a Marketing Cloud dashboard and comment on its contents, resulting in more collaboration and team strategizing.

Remove barriers between your teams and external partners.

Bring your partners into the CRM with you. Marketing teams, subject experts, and external partners can stay informed on campaign performance by sharing and sending alerts from Intelligence dashboards.

Update partners in their preferred channels.

Marketing campaign performance changes in real time. Update partners’ favourite channels with dashboard reports and timely analytics, so everyone is on the same page.
 
 

There's a whole universe of Slack apps waiting to be discovered.

Learn more about how Slack and Customer 360 can power your growth.

 

Press Release

New Salesforce and Slack innovations empower companies to create their digital HQ.

Video

See how Slack and Sales Cloud 360 make it easy to grow your business.

Blog

Case swarming with Slack: See how Salesforce support delivers better, faster case resolution.