Make customers the focus of every insurance experience.

Manage networks and producers with better access to data. Connect front, middle, back office to provide exceptional customer service while staying up to date with compliance regulations.

Automated Underwriting

Ready to become your broker’s favourite partner? Powerful digital capabilities let you streamline the underwriting process, boost productivity, and unlock insights across your entire organisation, all on a single, connected platform.

Next Generation Insurance

Increase customer satisfaction and retention in a highly competitive market with personalised service. Improve digital insurance processes, launch products faster, and achieve operational excellence with a customer-first approach.

Digital Insurance Platform

Enable product development, quoting, underwriting, policy administration, claims, and more. Our modular insurance platform provides a complete core insurance operations management solution. Or use it with your existing system.

Insurance Product Administration

Drive customer-centric product development, policy rating, workflow automation, and more on a low-code digital platform. Combine with available add-on products to create a customised solution to power your insurance operations.

Policy Administration

Manage the entire policy lifecycle across quoting, underwriting, issuance, endorsements, billing, renewals, and commission. Our flexible solution enables end-to-end deployment, or can integrate with your existing policy system.

Claims Management

Get agile end-to-end claims management to increase customer satisfaction and improve operational efficiency. Claims Management supports end-to-end deployment, or can integrate with your existing core claims system.

Quote, Rate, and Apply

Power rapid deployment of digital quote-to-bind processes and dynamic digital experiences for customers, producers, underwriters, and other internal users. Enable end-to-end engagements or easily plug into your existing system of record.

Service Contact Centres

Reduce handle times and make new representatives more efficient with effortless guided transactions.

Group Insurance

Support the complex needs of group insurance, from quoting and enrollment to guided, omni-channel service transactions.

Connect insurers and policyholders with Financial Services Cloud.


Discover how Pacific Life enhances customer engagement across its U.S. retail businesses.

The effective integration of channels across marketing, sales, and service activities is critical to delivering a positive, brand-reinforcing experience at every touchpoint in the customer relationship.”


Insurance CRM from Salesforce.