Consumers want flexible return and fulfillment options — and will wait patiently for discounts.

Our holiday shopping forecast is clear: Consumers are shopping more online, but spending less — and they’re looking for more bargains.

Retailers are looking to pull demand forward as the industry heads into the holiday season.

Consumers may be shopping for fewer items at fewer retailers this year. Here's what brands can do to stand out.

Is this a rebalancing or something more serious? Consumer optimism (or uncertainty) could drive 2022 results.

What does the holiday season hold for consumer goods brands and retailers? Shoppers’ behavior in the third quarter provides a sneak peek.

After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.

What can ecommerce browsing and buying habits in 51 countries tell us about the digital surge – and what’s next for brands?

As you round out your 2021 commerce plan, break down the barriers between your physical and digital experiences. Read this and other insights learned from the 2020 holiday season.

Shoppers across the globe spent a record $270 billion online this Cyber Week, outpacing bullish projections.