My background
Caylin is the Editorial Lead and Growth Manager for Small Business at Salesforce. She has written content for over 15 years for many SaaS industries, like WordPress and BuzzSumo. She specializes in SEO but is sure to add a human-centric angle to every piece.
My expertise
SEO-led content for Salesforce industries such as Sales, Service, Marketing, Commerce, Retail, Financial Services, and Small Business.
When I'm not working
I can be found hanging out at the beach with my husband and rescue puppy, providing guided meditations or writing my next novel.
Caylin's latest articles
Blog
Learn how growing businesses use the ‘try before you buy’ experience to grow sales through personalized shopping journeys.
Blog
7 Tips to Create a Clickable Newsletter (With or Without AI)
Build an email newsletter campaign that grabs more attention.
Blog
AI Adoption For Startups: Ready Your Team for the Fast-Track
These AI adoption tips will help your team understand how easy it is use smart tools.
Blog
Customer Trust in An AI World: If You Build It, They Will Come
Learn how your SMB can win long-term loyalty by being open about your smart tools.
Blog
Connections for Small Business: Hands-on Learning for Marketers
Learn how Salesforce Connections sessions will help build AI strategies and skills for every marketer.



