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Rob Garf is vice president of Industry Strategy and Insights and the chair of the Client Advisory Board for Retail at Salesforce. With 25 years of global retail experience as a practitioner (Lids, Marshalls, Hit or Miss), an industry analyst (AMR Research), a strategy consultant (IBM), and a software leader (Salesforce), he is no stranger to the industry and the challenges retailers face. His team currently develops industry research and advises senior executives globally on unified engagement strategies. Rob is also a frequent industry speaker and a member of NRF’s Digital Council.
In the latest installment of Becoming Retail, we take a deep dive with Gap Inc.‘s chief digital and technology officer to see how this iconic brand delivers phenomenal customer experiences.
Salesforce industry experts share how to get ready for the future of retail in the next twelve months.
We’ve come a long way from panic-buying toilet paper. Customer expectations and sophisticated technology have transformed what retailers need to do to survive.
In the latest installment in our series Becoming Retail, the chief marketing officer of Domino’s talks about customer experience, innovation, and the role of technology in pizza delivery.
Read insight from ten C-suite execs on how they wrangle alignment, leadership, and project growth.
Dig into how mentorship and community has shaped the careers of a few decorated executives.
Embrace six key leadership principles to successfully transform and grow your business.
The Dreamforce Retail Keynote dug into the challenges facing retail to uncover ways to redefine engagement, reskill employees, and save retail once and for all.
NRF 2020 was just as visionary as it’s always been. Here are the top three takeaways from this year’s biggest show in retail.
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