Becoming Retail: Putting People at the Heart of Digital Transformation
Embrace six key leadership principles to successfully transform and grow your business.
With 25 years of global retail experience as a practitioner (Lids, Marshalls, Hit or Miss), an industry analyst (AMR Research), a strategy consultant (IBM), and a software leader (Salesforce), he is no stranger to the industry and the challenges retailers face. Rob is also a frequent industry speaker and a member of NRF’s Digital Council.
Embrace six key leadership principles to successfully transform and grow your business.
NRF 2020 was just as visionary as it’s always been. Here are the top three takeaways from this year’s biggest show in retail.
Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
How do you prep for the influx of customer service cases during the holidays? Here’s how to use customer service as a way to build loyalty long after the presents are unwrapped.
Here’s how Salesforce's Commerce Cloud saw the ripple effect of Prime Day roll across global ecommerce sites and email marketing initiatives. Check this year's ecommerce data insights.
With retailers competing by offering their own deals on the platform across apparel, tech, beauty, home, and beyond, Amazon Prime Day is set to be the Cyber Week of the summer.
Here are four of the most fascinating retail and consumer goods trends coming out of Connections '19.
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