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Heike Young

Heike Young
Heike Young researches and writes about trends in retail, commerce, marketing, and the customer experience for Salesforce. For two years, she hosted and produced Salesforce's award-winning digital marketing podcast: the Marketing Cloudcast. Before joining Salesforce, she was an editor of bestselling nonfiction books and managed social strategy and content for B2C brands. Heike's work has been featured in Forbes, AdWeek, Wall Street Journal, Business Insider, and more.