3 AI-Supported Ways to Turn Contact Center Supervisors Into Indispensable Leaders
Contact center management is evolving from manual oversight to AI-powered. Leaders need to step up how they drive performance and operations.
In this AI ecosystem, conversations become actions, AI agents run workflows, and teams scale.
Learn how to design future-ready solutions in our new livestream series. Break down real-world scenarios, join live Q&As, and vote on the topics you want to see next.
Recently, Salesforce’s Global Private Equity & Venture Capital Practice hosted their annual Value Creation Day in London. The event brought together Private Equity Operating Partners and portfolio company C-Suite leaders, including Anna Cisneros…
A practical guide to implementing an AI strategy without big budgets, big teams, or big hype.
Looking to grow your startup into an AI business? Here are the four phases you need to know.
From experience architecture to ontology to context engineering, the decisions that affect usability and adoption are rooted in design.
Hype and excitement over AI gave way to pragmatism about infrastructure, scale, and value.
Let’s explore what Salesforce does, the ways it helps strengthen customer relationships, and how the world’s #1 AI CRM helps businesses become agentic enterprises.
Learn how Salesforce is democratizing access to the future of work with AI and Agents with our Agentforce Success for All initiative: Oakland and beyond.
