AI

At Connections, get tactical tools to drive revenue growth, which covers everything from quick tips to boost conversion to long-term growth strategies.

Imagine having your own personal digital assistant. Not merely the command-oriented smart speakers of today, but rather a more sophisticated assistant that knows your behaviors and can anticipate your next inquiry through data-driven…

Discover how AI plays a role in the future of work, jobs and skill set changes, the impact of automation, how to prepare your workforce, and much more.

Advances in deep learning are starting to impact AI in ways that will help society and business tackle a wider set of general problems. Discover more about the future of AI and what companies need to know to benefit from this impact.

It’s now critical that businesses develop upskill strategies to help employees change proficiencies and gain the necessary skills to exploit the power of AI.

Salesforce is building an enterprise-grade Customer Data Platform (CDP) to reinforce the single view of the customer and to make that view available for analysis.

Customers know when they want to solve a quick problem in an automated way. However, those goals or customer’s “intent" look very different for a retail company versus an insurance company.

Salesforce caught up with Erik Brynjolfsson to discuss artificial intelligence's (AI) power to transform business processes and productivity across industries and economies. Read our interview to hear his thoughts on what companies need to do now to create a workforce that can thrive in an AI world, and the risks that come with failing to adapt.

Discover how Mogli Technologies, Proyecto Mirador technicians worked with Salesforce.org to train cookstove technicians in order to reduce installation time and implement effective quality control for 2,000 stove installations a month.