5 Keys to the Responsible Development of Generative AI
Learn from how we're embedding ethical guardrails and guidance across our products to help customers innovate responsibly.
3 Ways Generative AI Will Help Marketers Connect With Customers
Generative AI has the potential to change the way we work. Could it be the next step toward reshaping marketing, helping you focus more on customers?
3 Things Marketers Can Do Faster With Generative AI
Generative AI is transforming marketing, helping marketers be more efficient. Here’s how this technology can help you focus on innovation instead of getting bogged down with repetitive tasks.
What Does Generative AI Mean for the Future of Chatbot Design?
If you're wondering whether to make AI more human, the answer may not be what you'd expect.
4 Tips to Turn Your Website Visitors into Customers
Getting traffic to your site is crucial. But delivering what visitors need and getting them to come back is even more important. Here’s how to do that.
Process Mining in Salesforce With MuleSoft and Apromore
Discover what process mining does for businesses and how MuleSoft and Apromore seamlessly fit in the Salesforce hyperautomation landscape.
Contact Centers vs. Call Centers: What’s the Difference?
Chances are, your service organization has one or the other. How can you make sure you’ve chosen the right option?
How AI Will Help You Communicate Better at Work
Slack is building AI natively into its user experience, enabling AI to act on data from your company's most trusted resource: its own internal knowledge.
AI Tools Can Help Your Nonprofit CRM Work Better — Here’s How
Organizations are building AI and data into their nonprofit CRM strategies to scale impact and better serve partners, donors, and clients. Here’s how it works.
What is Generative AI?
What exactly is generative AI? Salesforce Chief Scientist explains.