Salesforce Announces AI Cloud – Bringing Trusted Generative AI to the Enterprise
AI Cloud is a suite of capabilities optimized for delivering trusted, open, and real-time generative experiences across all applications and workflows.
60% of Marketers Say Generative AI Will Transform Their Role
New research reveals that marketers estimate GAI will save them over five hours of work per week – the equivalent of over a month per year.
5 Keys to the Responsible Development of Generative AI
Learn from how we're embedding ethical guardrails and guidance across our products to help customers innovate responsibly.
3 Ways Generative AI Will Help Marketers Connect With Customers
Generative AI has the potential to change the way we work. Could it be the next step toward reshaping marketing, helping you focus more on customers?
3 Things Marketers Can Do Faster With Generative AI
Generative AI is transforming marketing, helping marketers be more efficient. Here’s how this technology can help you focus on innovation instead of getting bogged down with repetitive tasks.
What Does Generative AI Mean for the Future of Chatbot Design?
If you're wondering whether to make AI more human, the answer may not be what you'd expect.
4 Tips to Turn Your Website Visitors into Customers
Getting traffic to your site is crucial. But delivering what visitors need and getting them to come back is even more important. Here’s how to do that.
Process Mining in Salesforce With MuleSoft and Apromore
Discover what process mining does for businesses and how MuleSoft and Apromore seamlessly fit in the Salesforce hyperautomation landscape.
Contact Centers vs. Call Centers: What’s the Difference?
Chances are, your service organization has one or the other. How can you make sure you’ve chosen the right option?
How AI Will Help You Communicate Better at Work
Slack is building AI natively into its user experience, enabling AI to act on data from your company's most trusted resource: its own internal knowledge.