As more customer service agents work remotely, managers need new tools to measure, mentor, and equip their teams for success.
ICS+ builds customized automation control systems, specializing in audio and video solutions for commercial properties. “It’s like creating a universal remote for a building,” said Stephanie Morgan, VP and Co-Founder. ICS+ has grown…
The collaboration hub and marketing command center is a powerful tool to cultivate community in your company and beyond. Here’s how to do it the right way.
It’s crucial for organizations to think ahead during a crisis. Thought leader Marc Mathieu spells out how thoughtful planning and preparation can poise brands for success.
Drive digital transformation by investing in the best asset at your company: your people.
