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Commerce
Commerce
An Evolved Ecommerce Payment Strategy Builds Customer Trust – Is Your Brand Keeping Up?
Commerce teams should think about checkout as much as their customers do. Here’s how to make sure yours is as easy as it can be.
Featured Voices
B2B Commerce
Why Customer Segmentation Is Everything for the Growth of Your B2B Digital Commerce
Dividing your customers by a number of metrics – such as size, order frequency, or channel – can help you conquer customer loyalty and higher rings.
Small Business
How To Flip the Channels on Your Small Business Ecommerce
If your small business is thinking big, this is the data you need to analyze to target the right customers – and make them happy with every click.
B2B Commerce
B2B Commerce Trends You Weren’t Expecting (but Will Impact Your Business)
Here are the business-to-business commerce trends to expect in 2021 based on insight from nearly 1,400 commerce leaders around the world.
Retail
We Looked at Online Shopping Statistics From One Billion Global Shoppers — Here’s What We Found
What can ecommerce browsing and buying habits in 51 countries tell us about the digital surge – and what’s next for brands?
Commerce
3 Pitfalls of Inventory Optimization and How To Avoid Them
Frustrated customers don’t come back. With the right tools, you’ll know exactly what’s in stock to help give your customers exactly what they want.
Editors' Picks
Customer Engagement
How Focusing on the Customer Experience Helped Sonos Fuel 300% YOY Growth
Unique customer-centric content, flexible online retail, and personalized marketing messages quickly paid off for this audio brand during COVID.
Commerce
Headless Commerce in 5 Steps – and How To Convince Your Org You Need It
Use APIs to separate the front end and back end of your ecommerce tools for a more frictionless, targeted customer experience.
Ecommerce
Why Your OMS Needs UX To Be the Focus FTW
Order management allows brands to be agile, address market dynamics, and empower users.
Consumer Goods
How To Pandemic-Proof Your Supply Chain: What Retailers Can Learn From Land O’Lakes’ Success
Despite challenges of the pandemic, Land O’Lakes has been able to increase API development productivity by 25%.
Retail
UX Best Practices: The All-Important “Add-to-Cart” Page
The ‘add-to-cart’ page is used by consumers as a tool for price comparisons, a shopping list or wishlist, a place to refine their product selections, and ultimately to make a purchase. It’s also one of the biggest chokepoints in conversion; these best practices can help compel shoppers to click the Checkout box.
The State of Commerce Report
