How To Optimize the Consumer Goods Value Chain Model To Be More Agile and Relevant
Consumer goods companies must put the customer at the center of their business — and not just the end consumer. B2B customers want the same great experiences as consumers, so that means optimizing your full value chain to be flexible.
Saving Retail: How to Redefine Engagement and Reskill Employees
The Dreamforce Retail Keynote dug into the challenges facing retail to uncover ways to redefine engagement, reskill employees, and save retail once and for all.
AI in Commerce: Breaking Down Myths With KEEN’s Andrew Duffle
While brands like KEEN have harnessed artificial intelligence (AI) to grow their business, it's still enshrouded in skepticism. We talked to KEEN about breaking down common myths and misconceptions.
Retail Real Talk: 3 Ways to Focus on the Shopper
NRF 2020 was just as visionary as it’s always been. Here are the top three takeaways from this year’s biggest show in retail.
Retail Trends: How to Engage Shoppers at the Edge
Discover how to win at the edge bolstered by our latest research, and meet the retailer that ties it all together.
Everything You Need to Know About Commerce Cloud Announcements at NRF 2020
At NRF 2020 this year, we announce new features to help customers build on this success for the next holiday season and beyond. Here's what we have in store.
All Wrapped up 2019: The End of the Decade That Changed Retail Forever
You’ve likely read the big headlines throughout the holidays — here's why the 2019 shopping season was undoubtedly unique.
Retail’s Big Show: 5 Reasons We’re Headed to NRF 2020
NRF 2020 is the world’s largest retail conference and expo, and it is filled with futuristic tech to change the way you do business. Here's what not to miss.
How to Use CRM as the Foundation for Customer-Centric Digital Experiences
Use a DXP in conjunction with your CRM to create integrated digital experiences like websites, portals, and mobile apps for personalized customer experiences.
Top 5 Customer Relationship Management (CRM) Trends You Need To Know
Salesforce Research contemplates the future of customer relationship management.