Consumers’ New Terms of Engagement: 4 Ways Shopping Has Transformed
To understand how shoppers are behaving differently, we launched our broadest consumer study to date: the Connected Shoppers Report. Learn more.
The Salesforce 7: Retail Predictions for 2020
Read our fifth annual Salesforce Predicts series, where our global subject matter experts predict where retail and commerce are headed in 2020.
A Look Back: B2B Commerce Trends in 2019 (And What's in Store for 2020)
B2B commerce professionals are undergoing a reinvention — to focus more on digital customer engagement and service along with sales. Against this backdrop, let's look back at 2019 and forward to 2020.
How To Manage All Aspects of Your Partner Ecosystem
Partner relationship management (PRM) applications are integrating with CRM to manage all aspects of the entire partner ecosystem. Here's how to gain a more holistic view of partner activity to create better experiences.
Cyber Monday Results: Still the Top U.S. Digital Shopping Day With the Best Deals as Global Revenue Grows to $8B
Brands and retailers have a lot to be grateful for this Cyber Week. Check out the Cyber Monday results to learn why.
Black Friday Results: U.S. Digital Revenue Hits Record High of $7.2B and Big Discounts Reign
We saw the biggest U.S. Black Friday yet, as shoppers proved buying confidence is strong despite market noise. See the Black Friday results.
Thanksgiving Results: Brands and Retailers Get Creative, U.S. Digital Sales Grow 17%, Mobile Soars to 60%
Here are the top holiday trends and holiday insights we saw on Thanksgiving and the days leading up to Cyber Week.
Artificial Intelligence in Aisle Five
AI in business is often a futuristic viewpoint. But here are three practical ways AI has an important and growing role in the grocery industry.
2019 Holiday Readiness Partner Edition: How to Differentiate This Holiday Season
The top ways that retailers can differentiate from competitors this holiday season are, unsurprisingly, related to personalization — and how it pays off.
What Not to Miss at Dreamforce ‘19 for Commerce Leaders
Commerce professionals are incredibly busy (especially during the holiday season). Here's our recommendations for getting the most out of your Dreamforce '19 experience.