Call Center Burnout: 8 Signs You’re Hitting a Wall — And How To Bounce Back
Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.
AI Trends from 700+ Business Leaders Reveal Global Keys to Success
Despite the ever-growing buzz of use cases, there are three foundations to stay grounded in when perfecting your AI-powered CRM.
How to Lock Your Digital Door: Data Privacy Best Practices in 2024
Data privacy is not an afterthought in the age of AI. Learn how to safeguard your company's peace of mind.
What Is DevOps? 6 Must-Haves for Fast and Efficient App Development
Nine out of 10 leaders are hung up by slow operations — don't be one of them.
Keep Shining: What is the Salesforce Golden Hoodie?
Discover inspiring stories behind our Golden Hoodie, showcasing the diverse and remarkable achievements within the Trailblazer Community.
6 Easy Ways to Celebrate Customer Service Week All Year Long
Here’s how to show your hard-working agents how much you appreciate them every single day.
How to Talk About Mental Health at Work
Employees can be back in the office and still struggle with loneliness and anxiety. Here are some tips for fostering a more connected workplace.
Build Essential Emotional Intelligence Skills With Trailhead
In partnership with Arizona State University (ASU), Trailhead is empowering you to advance your Emotional Intelligence — an increasingly critical skill for effective collaboration in the hybrid workforce.
Why It’s Crucial for Companies to Honor Pride — This Month and All Year Long
Go beyond rainbow logos and parades by encouraging true allyship in the workplace year-round, and implementing policies and practices that support LGBTQ+ communities.
What Is a Trailblazer?
Trailblazers are truly the heart and soul of Salesforce. Everyone who wants to innovate and deliver success with Salesforce can be a Trailblazer.