6 Ways To Try Out the Latest AI and Data Innovations From Salesforce
Get hands-on with Data Cloud, Prompt Builder, and Einstein Copilot today.
Salesforce Connections 2024: Your 5-Minute Guide
Build your agenda for our May 22-23 event with these can’t-miss activities.
What Is an Omnichannel Contact Center? Everything You Need to Know
Your service operations set up has a direct impact on customer experience. Here’s why an omnichannel contact center is best.
What Is ERP? (A Beginners Guide)
Understand what an ERP system is, the difference between ERP & CRM, and the benefits of integrating it with Salesforce.
How to Start a Small Business in 10 Steps
Learn how to start a small business from scratch with expert guidance. Get essential tips and steps for launching your dream journey successfully.
How to Drive AI and Data Success with Salesforce Certifications
Earn the Salesforce AI Associate Certification and Salesforce Data Cloud Consultant Certification
3 Ways to Learn About Data, AI, and Automation
How to learn what you need to know to personalize every customer interaction with Data Cloud, Einstein 1, and the #1 CRM.
What is Knowledge Management? The Complete Guide
Top talent resigning? Here’s how knowledge management keeps their know-how from going with them and still provide great customer service.
What Is Sales Data? And How Does It Help You Sell Better?
Want better insights to close deals fast, or up-to-date pipeline numbers to feed accurate forecasts? Sales data to the rescue.
Call Center Burnout: 8 Signs You’re Hitting a Wall — And How To Bounce Back
Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.