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Start by understanding your customers and your sales cycle, then create a plan that guides prospects toward a sale.

Your social channels are prime territory for building connections with new prospects and developing business relationships.

Jennifer Lee is the Lead Admin Evangelist at Salesforce and has 10+ years of Salesforce experience. Here she explains her top four tips for new Salesforce Admins.

Become more strategic, solve real-world problems, and grow your career with the support of other dedicated customer service pros in the Serviceblazer Community.

Spending is up, but integration is down. See how to flip the equation and make the most of your AI for IT.

Organizations have a responsibility to protect and restore nature. Find out 10 tips from leaders in the nature positive movement to ground your business.

Learn how to focus on asking the right questions to become a trusted advisor to your customers.

Get hands-on with Data Cloud, Prompt Builder, and Einstein Copilot today.

A solid USP speaks to your customer's needs and gives you a competitive edge.

Invest the time to improve your knowledge base and reap the rewards as AI helps your customer service team be more productive.