We built Data Cloud to get a unified view of the customer journey, and now it powers our apps, flows, and agents. Here’s what we learned along the way.
![[Illustration] An AI agent helps a customer service rep solve cases.](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2025/06/Agentforce-for-Service-Relaunch-1500x844-1.jpg?w=889)
Powered by your data and built to support your team, the newest AI agents from Agentforce deliver faster, smarter service from day one.
We implemented Data Cloud to deliver a clearer picture of the customer journey. Here's how it's paying off — and how it's powering our AI agents.
The marketing event of the year will take place in Chicago on June 11-12. These resources will help you on the ground or if you’re watching online.
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