Customer Experience

The food producer uses advanced analytics to suggest products that maximize shelf revenue for its retail customers.

Get the latest research on how the industry is embracing the future of work, based on insights from over 25,000 consumers, business buyers, and professionals.

Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.

Our new report covers the strategies data leaders are using to stay resilient in the face of ongoing attacks.

In our all-digital world, data analytics is a necessary core function to drive business growth. Learn how to unlock, analyze and act on your data.

Learn how IBM is innovating for the next 100 years of work with channel-based communication.

To provide tailored, zero-carbon solutions as a service, global energy player ENGIE needed to connect its teams. Here's what it did.

MillerKnoll stands by being stewards of Earth’s resources and ensuring each product and experience is exceptionally designed. Here's how data drives its decisions.

What do customers need and expect from your business today? We surveyed more than 13,000 consumers and nearly 4,000 business buyers to find out.

To be truly customer-centric, you have to know your customer's preferences and the context in which they engage with your organization.